Field Service Technician

SpectrumVoIP

. Install and configure VoIP hardware, including phones, analog gateways, paging systems, and door phones .

Posted 10/2/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in VoIP hardware installation and configuration, structured cabling, and TCP/IP networking. Capable of managing customer relationships and installations independently while adhering to safety guidelines.

Highest-signal resume keywords

VoIP Hardware InstallationStructured Cabling ExperienceTCP/IP NetworkingCustomer Service SkillsField Service Technician Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ethernet CablingRouter InstallationFirewall ConfigurationAnalog POTS ServicesNetwork TroubleshootingCamera System InstallationInventory ManagementInstallation DocumentationCable TestingCrimping Ends

Soft Skills

Strong Communication SkillsOrganizedSelf-SufficientCustomer-First Presence

Tools & Technologies

Inventory Management SoftwareNetwork PeripheralsDVRsPrintersScanners

Certifications & Qualifications

Valid Driver's LicenseSecurity License for Camera Installations

Industry Keywords

ISP CircuitsCableDSLT1FiOSCAT5e66 and 110 BlocksLadder ClimbingOutdoor WorkColor-Coded Wiring

Tech Stack

Tools & technologies

FirewallsTCP/IPVoIP

About the role

Key responsibilities & impact

Install and configure VoIP hardware, including phones, analog gateways, paging systems, and door phones
Run, terminate, and test structured Ethernet cabling
Install or reconfigure routers, firewalls, and network peripherals
Install camera systems
Troubleshoot networked office equipment such as printers, scanners, DVRs, and cameras
Train new customers on their products and services
Document work clearly, including outstanding items
Manage equipment inventory using inventory management software
Maintain the company vehicle and follow safety guidelines and company policies
Serve as the face of SpectrumVoIP at customer sites in the Sacramento area
Own installations from start to finish and work independently as part of the installation team

Requirements

What you’ll need

3+ years of experience as a field service technician serving commercial customers
High school diploma or equivalent
Solid understanding of TCP/IP networking and network configuration
Experience with ISP circuits and modems (Cable, DSL, T1, FiOS, etc.)
Structured cabling experience, including running CAT5e, terminating to jacks and patch panels, crimping ends, and testing and troubleshooting cable runs
Experience working with analog POTS services on 66 and 110 blocks
Ability to follow detailed installation documentation
Strong communication skills and a professional, customer-first presence
Organized, self-sufficient, and comfortable working with little or no supervision
Valid driver's license with a clean driving record and no moving violations
Daily travel to customer sites, with some overnight and weekend travel
Ability to climb ladders up to 12 feet, pull and route cable, and lift or move equipment weighing 10 to 50 pounds
Ability to work outdoors and adapt to changing site conditions
Ability to identify color-coded wiring and cable pairs
Ability to obtain a security license for camera system installations, if required

Benefits

Comp & perks

Medical, dental, and vision eligible after 30 days
100% employer-paid employee-only HDHP coverage
HSA contribution
401(k) with company match
Flexible PTO
Paid holidays
Paid sick leave
Paid parental leave
Paid training
Access to learning management system
Company vehicle
Employee Assistance Program
Additional ancillary benefit plans
Employee referral program