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S
Onsite Support Technician
SPIRIT/21 GmbH. Independently manage IT operations at a customer site with more than 400 users .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT operations, supporting Windows workstations, and troubleshooting network issues while ensuring a service-oriented approach. Proficient in user administration, hardware inventory management, and collaborating with global IT teams.
Highest-signal resume keywords
IT Operations ManagementWindows Workstation SupportNetwork TroubleshootingUser AdministrationFluent German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SupportNetwork ConfigurationPatching ActivitiesAsset Lifecycle ManagementVLAN ConfigurationSwitch ConfigurationNotebook RolloutsTroubleshootingHardware ManagementUser Management
Soft Skills
Service-Oriented ApproachTeam PlayerStructured Working StylePrioritization SkillsWillingness to Learn
Certifications & Qualifications
IT Training or Equivalent Qualification
Industry Keywords
IT OperationsLocal IT SupportCustomer Site ManagementLAN RefreshTechnical Activities
About the role
Key responsibilities & impact- Independently manage IT operations at a customer site with more than 400 users
- Ensure reliable local IT support
- Manage users, hardware inventory, and the entire asset lifecycle
- Coordinate tickets and tasks within the onsite team, including prioritization and alignment with relevant contacts
- Plan and support notebook rollouts and lifecycle activities
- Analyze and resolve network issues and perform patching activities
- Support port activations, VLAN configurations, and other network changes
- Contribute to the local LAN refresh, including the replacement, stacking, and configuration of switches
- Support the setup, restructuring, and expansion of the IT infrastructure
- Collaborate with global Corporate IT, network, security, and other specialist teams
- Support technical activities in the live operational environment
- Contribute suggestions for improving local IT processes
Requirements
What you’ll need- IT training or an equivalent qualification
- Initial practical experience in IT support or supporting IT workstations
- Service- and customer-oriented approach
- Basic knowledge of supporting Windows workstations, user administration, hardware, and IT assets
- Initial knowledge of networking, such as troubleshooting, patching, switches, and network ports
- Structured way of working and ability to set priorities
- Team player with a willingness to learn about new technologies, processes, and ways of working
- Fluent German and good English skills
Benefits
Comp & perks- Full-time
- Permanent employment