Revenue Operations Manager

Spotify

. Own sales operations for Spotify Technology, including CRM, pipeline management, forecasting, territory and account assignment, and deal desk processes .

Posted 10/23/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales operations and revenue strategy, with a strong focus on building systems and processes that enhance pipeline management and forecasting accuracy. Proficient in leveraging AI for sales effectiveness and experienced in B2B SaaS environments, particularly within developer platforms and cloud services.

Highest-signal resume keywords

Sales Operations ManagementRevenue Operations StrategyB2B SaaS ExperienceSalesforce ProficiencyData-Driven Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue StrategyForecastingCapacity ModelingPipeline ManagementSegmented Sales ModelsSales Engineering UnderstandingData AnalysisAI-Enabled Sales InitiativesDeal Desk Processes

Soft Skills

Influencing Senior LeadersAdaptabilityCollaborationProblem SolvingCommunication

Tools & Technologies

SalesforceCRM SystemsReporting DashboardsGo-To-Market Technology StackLead Management Tools

Industry Keywords

B2BSaaSCommercial SalesEnterprise SalesProduct-Led GrowthHigh-Growth PhaseStartup ExperienceCustomer RetentionPost-Sale SuccessPipeline Generation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own sales operations for Spotify Technology, including CRM, pipeline management, forecasting, territory and account assignment, and deal desk processes
Design and roll out a segmented sales model for the evolving go-to-market approach
Build infrastructure and systems for Commercial sales motions targeting companies with fewer than 1,000 employees
Build infrastructure and systems for Enterprise sales motions targeting companies with 1,000+ employees
Advise the Director of Sales on quota setting, capacity planning, compensation, territory design, and headcount modeling
Support revenue across new business, expansion, and retention
Build reporting and dashboards for pipeline coverage, conversion rates, time to close, forecast accuracy, and net revenue retention by segment
Strengthen forecasting discipline and maintain a predictable pipeline
Identify and improve friction across Account Executive, Sales Engineering, and Customer Success handoffs
Partner with Marketing on pipeline generation reporting, lead management, and process improvements
Establish and improve forecast calls, pipeline reviews, and quarterly business reviews
Evaluate and manage the go-to-market technology stack

Requirements

What you’ll need

6+ years of experience in revenue operations, sales operations, or go-to-market strategy
Track record of meaningful impact at a senior level
Experience scaling sales operations through a startup or high-growth phase
Ability to build systems and processes from the ground up without unnecessary complexity
Proficiency in using AI and leading AI-enabled sales effectiveness initiatives
Experience in B2B SaaS, ideally within developer platforms, DevOps tools, or cloud services
Understanding of product-led growth, Commercial, and Enterprise sales motions
Experience designing segmented sales models
Understanding of complex technical sales involving Sales Engineering
Understanding of customer retention and post-sale success in revenue strategy
Hands-on experience with Salesforce or a similar CRM, including reports, workflows, and data issue resolution
Data-driven forecasting, capacity modeling, and funnel analysis skills
Ability to influence senior sales leaders and drive decisions without formal authority
Comfort working in evolving environments and adapting to changing priorities

Benefits

Comp & perks

Flexibility to work where you work best
Flexibility to work from home
Some in-person meetings with flexible work arrangement