Business Process Engineer

Sprezzatura

. Lead business process discovery and design through stakeholder interviews, workshops, observation, process walkthroughs, and collaborative design sessions .

Posted 9/22/2026full-timeRemote • United StatesSeniorLead💰 $112,000 - $139,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Process Engineering and Service Design, with a strong focus on developing optimized future-state processes and workflows. Proficient in applying BPMN and structured process-modeling methodologies to create clear, implementable process artifacts for complex enterprise transformations.

Highest-signal resume keywords

Business Process EngineeringBPMN ApplicationWorkflow DesignProcess ImprovementFederal Government Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Process ManagementService DesignProcess ModelingWorkflow DiagramsProcess DocumentationData Interaction AnalysisProcess SimplificationAutomation TechniquesStakeholder FacilitationTechnical Implementation Guidance

Soft Skills

Analytical SkillsFacilitation SkillsCommunication SkillsProblem-Solving SkillsVisualization Skills

Tools & Technologies

VisioLucidchartSignavioARISOneStreamServiceNowAppianSalesforceJiraConfluence

Certifications & Qualifications

BPM CertificationLean Six SigmaService Design CertificationHuman-Centered Design Certification

Industry Keywords

Federal Financial ProcessesBudget FormulationBudget ExecutionAcquisition PlanningIT Investment Management

Tech Stack

Tools & technologies

ERPServiceNow

About the role

Key responsibilities & impact

Lead business process discovery and design through stakeholder interviews, workshops, observation, process walkthroughs, and collaborative design sessions
Analyze and document current-state business processes, including activities, roles, handoffs, systems, data interactions, pain points, dependencies, controls, and exceptions
Design optimized future-state processes and workflows that reduce unnecessary complexity and improve efficiency
Develop service blueprints and workflow models as implementation guides for platform development teams
Model process activities, decision points, approvals, roles, business rules, handoffs, statuses, triggers, dependencies, exception paths, and escalation scenarios
Apply BPMN and service design techniques to create consistent, understandable, implementation-ready process artifacts
Map interactions among users, business processes, data, systems, and supporting services across end-to-end workflows
Partner with Business Analysts and subject matter experts to align process designs with business requirements, Federal financial processes, policies, controls, and operational needs
Challenge unnecessary legacy practices and distinguish business requirements from legacy-system constraints
Identify opportunities for process simplification, standardization, automation, and improved user experience
Collaborate with solution architects, platform developers, and integration teams to ensure designs are implementable in a configurable workflow platform
Refine process designs using technical feasibility, stakeholder feedback, testing results, and evolving business needs
Support development and testing teams by clarifying process intent, workflow behavior, business rules, exception scenarios, and expected outcomes
Maintain process and service-design artifacts throughout implementation
Support implementation of a modernized financial and budget application for a federal client

Requirements

What you’ll need

7+ years of experience in Business Process Engineering, Service Design, Business Process Management, Process Improvement, or a related discipline supporting complex enterprise transformation or technology initiatives
Experience designing future-state business processes and workflow-driven solutions
Strong hands-on experience developing business process models, workflow diagrams, and service blueprints
Experience applying Business Process Model and Notation (BPMN) or comparable structured process-modeling methodologies
Experience modeling complex workflows involving roles, approvals, decision points, business rules, controls, handoffs, systems, data, exceptions, and alternate process paths
Ability to translate complex business operations into clear, detailed process designs guiding technical implementation
Experience facilitating process-discovery, process-design, and future-state workshops with business and technical stakeholders
Experience identifying opportunities for process improvement, simplification, standardization, and automation
Experience supporting Federal Government programs, systems, or modernization initiatives
Experience collaborating with Business Analysts, product/functional teams, architects, developers, and testers
Strong analytical, facilitation, visualization, communication, and problem-solving skills
Ability to meet applicable Federal background investigation/security requirements
U.S. Citizen or Permanent Resident required
Must have reliable internet service that allows for effective telecommuting on remote days
Preferred: experience designing or modernizing financial management, budgeting, acquisition, planning, accounting, or related business processes
Preferred: experience with Federal PPBE, budget formulation, budget execution, acquisition planning, or IT investment management processes
Preferred: experience supporting Department of Veterans Affairs programs, systems, or business processes
Preferred: experience designing processes for configurable enterprise, workflow, ERP/EPM, financial, or low-code platforms
Preferred: experience with OneStream, ServiceNow, Appian, Salesforce, or comparable workflow-driven platforms
Preferred: experience applying human-centered design or service-design methodologies, including journey mapping and service blueprinting
Preferred: experience with Visio, Lucidchart, Signavio, ARIS, or comparable process modeling/design tools
Preferred: familiarity with Agile delivery and Jira and Confluence
Preferred: relevant certification in BPM, Lean Six Sigma, Service Design, Human-Centered Design, or related disciplines

Benefits

Comp & perks

Medical, Dental, and Vision
Health Saving Account with Company contribution when enrolled in eligible plan
Company paid Life, Accidental Death, Short-term & Long-term Disability
Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
Voluntary Medical & Dependent Care Flexible Spending Accounts
Accrued Paid Time Off
Company Paid Holidays
401(k) Retirement Plan with Company match
Standard business hours, Monday through Friday
Remote work arrangement
Reliable internet service supporting effective telecommuting on remote days