Delivery and Program Operations Manager

Sprezzatura

. Track Delivery strategic goals and Objectives and Key Results (OKRs) .

Posted 10/7/2026full-timeRemote • United StatesSeniorLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex delivery operations, including budget management, stakeholder coordination, and event planning. Proficient in utilizing Microsoft 365 and AI tools to enhance operational efficiency and support senior leadership decision-making.

Highest-signal resume keywords

Delivery Operations ManagementBudget ManagementEvent Planning and CoordinationMicrosoft 365 ProficiencyProject Management Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementCost AnalysisRisk EvaluationEvent PlanningVendor NegotiationProject ManagementAI Tools UtilizationFinancial OversightOKR TrackingConfidential Information Handling

Soft Skills

Strong Communication SkillsAnalytical SkillsSound JudgmentInfluencing SkillsCoordination Skills

Tools & Technologies

Microsoft ExcelMicrosoft TeamsMicrosoft SharePointDeltek CostpointADP

Certifications & Qualifications

Project Management Professional (PMP)Certified Associate in Project Management (CAPM)Certified Meeting Professional (CMP)

Industry Keywords

Delivery OperationsBusiness OperationsFederal Contractor PracticesCost TrackingCompliance

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Track Delivery strategic goals and Objectives and Key Results (OKRs)
Build and manage budgets, evaluate options and costs, and flag risks and decisions requiring leadership attention
Manage Delivery leadership calendars, meetings, logistics, invitations, communications, and materials
Track action items and follow-ups through completion
Plan and coordinate travel for Delivery leaders and staff
Collect OKR progress updates and maintain key results, owners, and due dates
Prepare OKR status summaries and dashboards for the VP of Integrated Operations and Delivery leadership
Coordinate quarterly OKR reviews and planning sessions
Coordinate Delivery All-Hands meetings, recordings, edited content, presentation decks, and follow-up communications
Manage Delivery group communications and distribution lists
Connect Delivery teams with Integrated Operations shared services and route requests to appropriate owners
Apply operational processes, templates, and checklists and recommend improvements
Plan and execute leadership offsites, client events, team gatherings, and employee engagement activities
Manage event venues, vendors, quotes, contracts, deposits, schedules, transportation, and deliverables
Provide financial oversight for initiatives, events, travel, and related spending
Review vendor pricing, proposals, contracts, invoices, deposits, and final billing
Present cost, logistics, and value tradeoffs and recommended paths forward to leadership
Support timesheet administration and coordinate spot bonus requests
Order gifts, flowers, recognition items, and manage team holiday gifts
Handle special projects and identify opportunities to streamline administrative work using AI tools and automation

Requirements

What you’ll need

Bachelor Degree with experience considered in lieu of a degree
7+ years of progressive experience in delivery operations, business operations, program or project management, or a related operations role partnering with senior leaders
Proven experience planning and managing complex, multi-stakeholder initiatives such as leadership offsites and client events, including vendor selection, negotiation, and contracting
Demonstrated experience building and managing budgets, analyzing costs against plan, and ensuring financial accuracy and accountability
Strong analytical skills with the ability to evaluate options, weigh cost, risk, and value, and make clear recommendations to leadership
Proficiency with Microsoft 365 (Excel, Teams, SharePoint)
Familiarity with enterprise business systems such as Deltek Costpoint and ADP
Comfort using AI tools and automation to improve efficiency and scale operations
Sound judgment and discretion in handling confidential business, financial, and personnel information
Strong written and verbal communication skills and the ability to influence and coordinate across Delivery, Integrated Operations, clients, and vendors
Bachelor's degree or equivalent combination of education and experience
Familiarity with federal contractor business practices, including cost tracking and compliance in a Costpoint environment
Project management certification (PMP, CAPM, or equivalent) or Certified Meeting Professional (CMP) preferred
Ability to obtain and maintain a Public Trust or other federal clearance as required
U.S. Citizen or Permanent Resident required
Must have reliable internet service that allows for effective telecommuting on days working remote
Must be authorized to work in the U.S.; employer participates in E-Verify

Benefits

Comp & perks

Medical, Dental, and Vision
Health Saving Account (when enrolled in eligible plan) with Company contribution
Company paid Life, Accidental Death, Short-term & Long-term Disability
Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
Voluntary Medical & Dependent Care Flexible Spending Accounts
Accrued Paid Time Off & Company Paid Holidays
401(k) Retirement Plan with Company match
Remote work arrangement within the U.S.
Reliable internet service for effective telecommuting