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Account Manager, Medical Communications – Medical Education
Springer Nature. Manage a varied portfolio of projects across one or more client accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project and account management skills, effectively managing multiple projects while building long-term relationships with pharmaceutical clients. Proficient in financial management, budgeting, and delivering innovative solutions within the medical communications and education sectors.
Highest-signal resume keywords
Project ManagementAccount ManagementFinancial ManagementClient Relationship BuildingMedical Communications Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project BudgetingFinancial Performance ManagementProposal DevelopmentRFI ContributionResource Planning
Soft Skills
Excellent Communication SkillsProblem-Solving SkillsCollaborative ApproachProactive MindsetLeadership Skills
Certifications & Qualifications
Relevant Degree or Equivalent Qualification
Industry Keywords
Medical CommunicationsMedical EducationPharmaceutical IndustryDrug DevelopmentClient Briefing
About the role
Key responsibilities & impact- Manage a varied portfolio of projects across one or more client accounts
- Take ownership of projects from client brief through successful delivery
- Translate client briefs into clear plans, responsibilities and timelines for internal teams
- Lead project and status meetings, keeping clients and internal teams informed and aligned
- Anticipate project risks and challenges, recommend solutions and keep delivery on track
- Ensure projects meet client and Springer Health+ standards
- Develop trusted, long-term relationships with client teams
- Build understanding of clients’ products, therapy areas, markets and competitive environments
- Lead client meetings and drive actions through to completion
- Provide solutions-focused advice and recommendations
- Identify issues early and work with senior colleagues to resolve them
- Manage financial performance of assigned projects and accounts
- Develop and monitor budgets, time, costs and profitability
- Support sales and revenue forecasting and ensure financial expectations are met
- Reconcile and financially manage projects throughout their lifecycle
- Identify opportunities to expand existing client relationships
- Develop relevant and innovative solutions with expertise across Springer Health+
- Contribute to proposals, RFIs, capability presentations and pitches
- Work with senior colleagues and Business Development to explore opportunities
- Share experience and best practice with less experienced colleagues
- Support development and mentoring of junior team members
- Contribute to resource planning and collaborate across departments
Requirements
What you’ll need- Previous relevant Account Manager-level experience within a Medical Communications and/or Medical Education agency
- Strong project and account management skills, with experience managing multiple projects and priorities
- Experience building effective day-to-day relationships with pharmaceutical clients
- Good understanding of the pharmaceutical industry, drug development and medical communications environment
- Experience of project budgeting and financial management, with sound commercial awareness
- Excellent written and verbal communication skills
- Confidence leading client and internal meetings
- Strong planning, organisation and problem-solving skills
- Collaborative approach and ability to work effectively across multidisciplinary teams
- Proactive mindset, with confidence to identify opportunities, make recommendations and take appropriate action
- Relevant degree or equivalent qualification (desirable)
- Willingness to undertake domestic and international travel where required (desirable)
- Experience of managing live meetings or events (desirable)
Benefits
Comp & perks- Hybrid working arrangement
- Full-time, permanent contract
- Inclusive workplace culture
- Disability, neurodivergence and chronic-condition accommodations
- Career development and progression opportunities
- Opportunities to support and mentor junior colleagues
- Opportunities to work alongside experienced colleagues across Springer Health+ and Springer Nature
- Domestic and international travel opportunities where required