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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and development, with a strong focus on customer needs and data-driven strategies. Proven ability to manage products throughout their lifecycle while collaborating effectively with stakeholders and development teams.
Highest-signal resume keywords
Product DevelopmentCustomer-Focused Digital ProductsAgile MethodologyStakeholder ManagementProduct Lifecycle Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyUser Experience (UX)Customer Experience (CX)Data AnalysisProduct MetricsProduct Roadmap DevelopmentQuantitative ReportingQualitative ReportingTechnical Capabilities ImprovementProduct Design
Soft Skills
Influencing SkillsNegotiation SkillsFacilitation SkillsStrategic MindsetRelationship Building
Industry Keywords
PreprintsResearch SquareSpringer NatureDigital ProductsEditorially Sensitive Products
About the role
Key responsibilities & impact- Manage preprints experiences on the customer-facing website
- Ensure users can discover, connect, publish and manage preprints with Research Square
- Manage commercially important, complex or editorially sensitive products
- Embed within internal development teams to deliver core user journeys and optimize internal capabilities and processes
- Use data-led use cases to create a best-in-class customer experience with UX and CX teams
- Work with stakeholders, partners and Product Managers to create, own and execute product strategy
- Apply customer research and data insights to shape the product
- Align managed products with the overall company product portfolio and strategy
- Develop products across the full lifecycle from inception to retirement
- Represent Product Management internally and externally
- Partner with Associate Product Managers and Product Managers to develop Product Management skills
- Understand Research Square customers, needs and current preprint capabilities
- Build relationships with Research Square, Springer Nature teams and external partners
- Host product inception and confirm the initial roadmap
- Implement product metrics and funnels for key journeys
- Select customer journeys for creation or optimization and deliver value iteratively
- Focus development effort on directly submitting authors and support their publishing journey
- Refine the model of user needs and product roadmap through research and development
- Discover additional value opportunities that grow content usage, submissions and revenue
- Continuously deliver customer and business value
- Report customer value through quantitative and qualitative reporting
Requirements
What you’ll need- University education in a relevant area or equivalent demonstrable experience
- Established excellent track record in product development and management
- Demonstrable experience managing customer-focused digital products in technology or a relevant industry
- Proven success in meeting product goals including quantitative, qualitative and commercial measures
- User-focused, expert at using data and customer research to drive product strategy
- Demonstrable experience of Agile working within software development teams
- Experience influencing development teams to improve technical capabilities
- Expert stakeholder management, influencing and negotiation skills
- Ability to facilitate timely decision making
- Demonstrable experience managing products at different stages of the product lifecycle from inception to retirement
- Strategic mindset with understanding of Product Design, Product Strategy and Development, Engineering and Systems Design
Benefits
Comp & perks- Inclusive culture where people are treated fairly and can bring their differences to work and thrive
- Necessary accommodations for access needs related to disability, neurodivergence or a chronic condition
- Diversity, equity and inclusion initiatives