FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive Salesforce development expertise, particularly in Salesforce Service Cloud, with a strong focus on Apex, LWC, and SOQL. Capable of designing and optimizing customer service processes while ensuring data integrity and security.
Highest-signal resume keywords
Salesforce Service Cloud DevelopmentApex ProgrammingLWC DevelopmentREST/SOAP API IntegrationSalesforce Flow Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ApexLWCSOQLSalesforce FlowREST APIsSOAP APIsCase ManagementWorkflow AutomationSalesforce Security ArchitectureOmni-Channel
Soft Skills
TroubleshootingCommunicationStakeholder Management
Tools & Technologies
SalesforceSAPInformaticaCopadoGitAzure DevOpsEinstein AIAI Tools
Industry Keywords
Customer Service SolutionsService ConsoleEntitlementsSLA ManagementCross-Cloud Integrations
Tech Stack
Tools & technologiesAzureCloudInformaticaSOAP
About the role
Key responsibilities & impact- Develop, customize, and enhance Salesforce Service Cloud applications using Apex, LWC, SOQL, and Salesforce Flow
- Design and optimize customer service processes, including case management, routing, escalation, and resolution
- Build and maintain integrations between Salesforce and enterprise platforms using REST/SOAP APIs, Platform Events, and CDC
- Collaborate closely with business and IT stakeholders to gather requirements and deliver effective solutions
- Support system performance, data integrity, security, testing, deployments, and ongoing platform improvements
- Participate in technical design discussions
- Contribute to the continuous enhancement of Salesforce architecture and best practices
- Deliver innovative customer service solutions and automate business processes
- Help shape customer experience through scalable technology solutions
Requirements
What you’ll need- 5+ years of hands-on Salesforce development experience, including Salesforce Service Cloud
- Strong expertise in Apex, SOQL, LWC, and Salesforce Flow
- Proven experience building and supporting integrations using REST/SOAP APIs
- Solid understanding of Service Cloud capabilities, including Case Management, Service Console, and workflow automation
- Ability to translate business requirements into scalable, high-quality technical solutions
- Strong troubleshooting, communication, and stakeholder management skills
- Comfortable working independently in a global, remote environment
- Fluent English
- Availability to work within U.S. Eastern Time business hours
- Experience with Omni-Channel, Salesforce Knowledge, Entitlements, and SLA management
- Knowledge of Sales Cloud and cross-cloud Salesforce integrations
- Experience with SAP, Informatica, Platform Events, and CDC
- Familiarity with Copado, Git, and Azure DevOps
- Understanding of Salesforce security architecture, OAuth, and Connected Apps
- Exposure to Agentforce, Einstein AI, or AI-powered customer service solutions
- Salesforce certifications are listed as nice to have
- Experienced in using AI tools in day-to-day workflow
Benefits
Comp & perks- Remote work environment
- Opportunity to work on impactful global Salesforce projects
- Collaboration with international stakeholders
- Professional exposure to enterprise applications and scalable technology solutions