HR Contractor Relations Specialist

SQA Services, Inc.

. Serve as the primary point of contact for employee inquiries related to policies, timekeeping, and general concerns .

Posted 11/10/2026full-timePalos Verdes Estates • California • United StatesMid-LevelSenior💰 $24 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing employee inquiries and timekeeping processes while maintaining professionalism and confidentiality. Possesses strong communication skills and emotional intelligence to effectively resolve conflicts and enhance the employee experience.

Highest-signal resume keywords

Microsoft Office ProficiencyEmployee Relations ManagementConflict ResolutionTimekeeping Process ManagementHR Administration Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TimekeepingRecord KeepingOnboarding SupportSelf-Service Tools GuidanceHR Investigations Support

Soft Skills

Strong Communication SkillsInterpersonal SkillsProblem-Solving AbilitiesOrganizational SkillsEmotional Intelligence

Tools & Technologies

STEPQ

Industry Keywords

HR RoleManufacturing EnvironmentConsulting CompanyU.S. CitizenshipLawful Permanent Residence

About the role

Key responsibilities & impact

Serve as the primary point of contact for employee inquiries related to policies, timekeeping, and general concerns
Resolve employee issues promptly while maintaining professionalism and confidentiality
Maintain accurate records of employee interactions and support HR investigations as needed
Assist with timesheet reviews and the approval process
Guide employees in using self-service tools such as STEPQ
Collaborate with HR and cross-functional teams to support operations, project execution, and enhance overall employee experience
Support onboarding tasks for new hire associates
Manage timekeeping processes and assist with investigations

Requirements

What you’ll need

Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
Strong communication and interpersonal skills, with a professional and approachable demeanor
Effective problem-solving abilities, including conflict resolution and de-escalation
Ability to manage multiple priorities while staying organized and detail oriented
Sound judgement in determining when to resolve or escalate issues
Emotional intelligence, including active listening, empathy, and professionalism under pressure
Receptive to feedback with a continuous improvement mindset
Ability to demonstrate a firm but fair demeanor in decision making
3+ years of experience in an admin or HR role
1+ year of experience in a manufacturing environment or consulting company
U.S. citizenship or nationality, U.S. lawful permanent residence, refugee or asylee status, or eligibility to obtain required U.S. Department of State authorizations

Benefits

Comp & perks

Opportunity to participate in bonus program
PTO