Claims Building Damage Adjuster – BC, AB

Square One Insurance Services

. Settle residential insurance claims primarily by telephone using the online claims processing system .

Posted 10/6/2026full-timeRemote • CanadaJunior💰 CA$73,000 - CA$87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in settling residential insurance claims, including analyzing coverage, negotiating settlements, and maintaining detailed documentation. Proficient in effective communication and conflict management while working independently and collaboratively with customers and contractors.

Highest-signal resume keywords

Building Damage AdjustingWater Damage Claims HandlingCIP DesignationBC or AB Adjusting LicenseAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingLoss Detail GatheringCoverage AnalysisSettlement NegotiationPayment ArrangementContractor Quotation EvaluationClaims DocumentationReserves SettingUnderwriting Review IdentificationClaims Process Review

Soft Skills

Effective CommunicationActive ListeningConflict ManagementAttention to DetailOrganizational Skills

Tools & Technologies

Online Claims Processing System

Certifications & Qualifications

CIP DesignationGIE DesignationBC Adjusting LicenseAB Adjusting License

Industry Keywords

Residential Insurance ClaimsLoss SummariesDamage RestorationCustomer ServiceClaims Settlement

About the role

Key responsibilities & impact

Settle residential insurance claims primarily by telephone using the online claims processing system
Receive assignments within authority, make first contact and gather loss details
Work with customers and contractors to replace or restore damaged property
Set reserves and maintain an efficient follow-up system
Secure telephone statements and analyze coverage
Prepare opening and closing loss summaries and maintain up-to-date notes
Request payments
Identify policies requiring underwriting reviews
Review the claims process and help customers submit required information
Determine claim coverage and explain decisions
Secure, evaluate and approve contractor quotations
Assist with schedules and repair or replacement of lost or damaged property
Negotiate settlements, arrange payments and finalize claims
Maintain training and industry knowledge

Requirements

What you’ll need

At least 1 year of building damage adjusting, including handling water damage claims
At least 1 year of tenure with a recent employer
A high school diploma
Some post-secondary education preferred
A CIP or GIE designation, or working towards one of these
A Level 1 or 2 BC or AB adjusting license, or education and experience to qualify for one immediately
Superior analytical and decision-making skills
Effective communication, active listening and questioning skills
Conflict-management skills
Strong attention to detail and organizational skills
Ability to receive and apply constructive feedback
Ability to work independently and with a team

Benefits

Comp & perks

3 weeks of vacation to start, with 1 more week after 3 years
Full MSP coverage for you and your family
Flexible medical, dental, vision and extended health care coverage
Long-term disability coverage
In-house and external training paid by Square One