Home Insurance Claims Examiner

Square One Insurance Services

. Settle home insurance claims, with over 80% of the day spent on claims settlement .

Posted 10/6/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$73,000 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in home insurance claims adjusting, including settlement negotiation, customer communication, and claims process management. Possesses strong analytical skills and attention to detail, ensuring accurate coverage determinations and effective conflict resolution.

Highest-signal resume keywords

Home Insurance Claims AdjustingClaims Settlement NegotiationActive Adjusting LicenseCIP DesignationCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Process ManagementCoverage DeterminationIndependent Adjuster ReviewPolicy Underwriting ReviewClaims Reporting

Soft Skills

Analytical SkillsDecision-Making SkillsEffective CommunicationActive ListeningConflict Resolution

Certifications & Qualifications

CIP DesignationActive Adjusting License

Industry Keywords

Home InsuranceClaims SettlementCustomer FeedbackProperty DamageInsurance Policies

About the role

Key responsibilities & impact

Settle home insurance claims, with over 80% of the day spent on claims settlement
Serve as the main point of contact for customers who have suffered losses and filed claims
Assign claims to independent adjusters
Review the claims process with customers and help them submit required information
Determine whether claims are covered and explain coverage decisions
Review independent adjuster reports, answer questions, and provide direction
Identify policies requiring underwriting review
Assist customers with repairing or replacing lost or damaged property
Negotiate settlements, arrange payments, and finalize claims
Secure customer feedback and share it with management
Maintain training and industry knowledge
Collaborate with a supportive team and receive coaching, mentoring, training, and tools

Requirements

What you’ll need

At least 3 years of property home insurance claims adjusting experience
At least 1 year of tenure with a recent employer
A high school diploma
Some post-secondary education preferred
A CIP designation or working towards a designation
An active adjusting license in your home province, or probationary license in Ontario
Superior analytical and decision-making skills
Effective communication, active listening, and questioning skills
Ability to handle conflict effectively
Strong attention to detail and organizational skills
Ability to provide and receive constructive feedback

Benefits

Comp & perks

3-weeks of vacation to start and an additional week after 5 years
Full MSP coverage for you and your family
Flexible medical, dental, vision and extended health care coverage
Long-term disability coverage
In-house and external training paid by Square One
Employee profit share program when the company achieves its quarterly goals