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Sales Support Representative
SRS Distribution Inc.. Act as the main liaison for client inquiries, ensuring prompt and precise communication .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, sales support, and data analysis to drive sales initiatives and enhance customer satisfaction. Proficient in CRM software and Microsoft Office Suite, with strong organizational and communication skills to manage multiple tasks effectively.
Highest-signal resume keywords
CRM Software ProficiencySalesforce ExperienceOrganizational SkillsInterpersonal CommunicationProblem-Solving Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Order ManagementData AnalysisSales Document PreparationCustomer Database MaintenanceProcess Improvement Implementation
Soft Skills
Effective CommunicationTeam CollaborationCustomer Satisfaction FocusProactive ApproachTask Prioritization
Tools & Technologies
Microsoft Office SuiteSalesforce
Industry Keywords
Sales SupportCustomer ServiceFortune 50 ExperienceBackground Check ComplianceDrug Screen Compliance
About the role
Key responsibilities & impact- Act as the main liaison for client inquiries, ensuring prompt and precise communication
- Support the preparation and distribution of accurate sales documents and proposals
- Manage and process sales orders with cross-functional teams to ensure timely and accurate delivery
- Maintain customer databases and data integrity to support sales initiatives and identify emerging trends
- Compile and evaluate sales data to produce actionable insights and recommendations
- Cultivate relationships with internal teams and external stakeholders
- Address and resolve client issues to uphold customer satisfaction and brand reputation
- Identify process improvements within sales operations and implement best practices
- Travel regionally to support client interactions and sales team initiatives
Requirements
What you’ll need- Proven proficiency in CRM software and Microsoft Office Suite; experience with Salesforce is advantageous
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced setting
- Strong interpersonal and communication skills, with proficiency in both written and verbal communication
- Demonstrated problem-solving abilities with a proactive, independent approach
- Ability to work collaboratively as part of a team to achieve organizational goals
- Minimum of 2-3 years of experience in a sales support or customer service role, preferably within a Fortune 50 company environment
- Bachelor's degree in Business, Marketing, or a related field is required OR combination of both education and experience
- All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law
Benefits
Comp & perks- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical, dental, and vision insurance
- Flexible spending accounts
- Company-paid life insurance
- Company-paid short-term disability
- Optional long-term disability
- Additional life insurance