Associate Director – Private Credit, Middle Office

SS&C Technologies

. Serve as the primary Middle Office operational point of contact for a strategic Private Credit client .

Posted 11/11/2026full-timeUnited StatesSenior💰 $91,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Private Credit operations, including loan servicing, trade operations, and cash management, while effectively managing complex client relationships and operational requirements. Proven ability to lead cross-functional initiatives and drive process improvements through technology and automation.

Highest-signal resume keywords

Private Credit ExpertiseLoan Operations ManagementOperational Risk ManagementProject ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ServicingTrade OperationsCash ManagementOperational TransformationProcess RedesignInvestment Lifecycle EventsComplex Loan StructuresSyndicated LoansCredit Linked Notes (CLNs)Synthetic Risk Transfers (SRTs)

Soft Skills

Strong Communication SkillsProblem-SolvingOwnership-Oriented MindsetInfluential LeadershipProactive Approach

Tools & Technologies

Geneva

Industry Keywords

Middle Office OperationsPrivate DebtLoan AdministrationShared Services ModelOperational Risk Indicators

About the role

Key responsibilities & impact

Serve as the primary Middle Office operational point of contact for a strategic Private Credit client
Provide end-to-end oversight across Loans, Wires, and Trade Operations
Coordinate activities and dependencies across Shared Services teams for accurate, timely, and consistent client delivery
Support complex investments, loan structures, lifecycle events, settlements, and funding activity
Monitor critical transactions, cash movements, settlement activity, and deadlines
Identify and resolve risks and exceptions proactively
Lead cross-functional escalations and drive issues through resolution
Build relationships with client stakeholders through proactive communication and management of priorities and service expectations
Establish and monitor SLAs, KPIs, aged items, exceptions, and operational risk indicators
Partner with functional leaders while maintaining end-to-end accountability for the client experience
Standardize and improve processes, strengthen controls, and leverage technology and automation
Lead and coordinate client initiatives, new products, onboarding activities, operational changes, and strategic projects
Help shape the future operating model, with potential to build and lead a team as the relationship grows

Requirements

What you’ll need

Bachelor’s degree in finance, Accounting, Business, or a related field
12–15 years of relevant experience in loan operations within fund or loan administration, private credit, or banking
Strong Private Credit expertise and understanding of complex loan structures, investment lifecycle events, and operational requirements
Significant experience in loan operations, middle office, private debt, syndicated loans, or related lending operations
Strong understanding of loan servicing, trade operations, settlements, cash management, and wires
Experience supporting sophisticated institutional clients and managing complex or high-priority operational requirements
Ability to lead through influence and drive accountability across teams without direct reporting authority
Strong problem-solving, exception management, and operational risk and control capabilities
Ability to balance hands-on execution with a broader view of the end-to-end operating model and client experience
Strong communication skills with senior client stakeholders and internal teams
Proactive, ownership-oriented mindset and ability to operate effectively in a fast-paced environment
Strong working knowledge of Geneva, particularly within Private Credit, loan, or investment accounting environments
Experience with Credit Linked Notes (CLNs), Synthetic Risk Transfers (SRTs), and other specialized or structured lending products
Knowledge of broader lending strategies and structures beyond traditional syndicated and bilateral loans
Project management experience, including cross-functional initiatives, deliverables, dependencies, and deadlines
Experience with operational transformation, process redesign, automation, and technology initiatives
Experience operating within a centralized Shared Services model
Previous experience helping establish or scale an operating model for a strategic or complex client

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) plan with company match
Paid time off
Paid holidays
Parental leave
Professional development reimbursement opportunity
Annual discretionary bonus eligibility
Equity awards eligibility, such as restricted stock units or stock options