Client Solutions Specialist – Super, Investments, Insurance, Pensions

SS&C Technologies

. Handle inbound calls and emails from clients and financial advisers .

Posted 9/22/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills while providing exceptional client support in superannuation, insurance, investments, and pensions. Capable of maintaining accurate records and collaborating effectively within a team to achieve performance targets.

Highest-signal resume keywords

Excellent Verbal Communication SkillsExcellent Written Communication SkillsStrong Interpersonal SkillsClient Support in SuperannuationClient Support in Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Positive AttitudeCommitment to Exceptional ServiceWillingness to LearnAdaptability

Industry Keywords

SuperannuationInsuranceInvestmentsPensionsClient Interactions

About the role

Key responsibilities & impact

Handle inbound calls and emails from clients and financial advisers
Provide accurate information and support across superannuation, insurance, investments, and pensions
Address enquiries and resolve issues efficiently and professionally
Maintain accurate and up-to-date records of client interactions
Collaborate with a diverse team to meet and exceed performance targets
Uphold company values and high service standards in every interaction
Serve as the first point of contact for clients and financial advisers via phone, email, and web chat

Requirements

What you’ll need

Excellent verbal and written communication skills
Strong interpersonal skills and a genuine passion for helping others
Positive attitude with a commitment to delivering exceptional service
Willingness to learn and adapt to new information, systems, and processes
Availability to work a rotating roster between 8 am and 8 pm, Monday to Friday
Comfortable working in a hybrid model, with a minimum of 2 days in the office per week and flexibility to do more
No prior financial services experience required
Background or interest in superannuation, insurance, investments, and pensions
Available to start late 12th October 2026

Benefits

Comp & perks

Hybrid Work Model
Income Protection Insurance
Flexible Time Off
Private Health Insurance discount
Primary & Secondary Paid Parental Leave
Death & TPD Insurance
SS&C University and hands-on, team-customised training
Discounts on fitness clubs, travel and more