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Superannuation Fund Administrator
SS&C Technologies. Process and review superannuation administration tasks, including document linking, file indexing, member and employer applications, contribution processing, beneficiary updates, correspondence, withdrawals, pension payments, insurance changes, and investment switches .
Core Competencies
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Demonstrates strong organisational and time management skills while maintaining high attention to detail in superannuation administration tasks. Proficient in Microsoft Office and capable of collaborating effectively with internal teams and advisers to ensure compliance with service level agreements.
ATS Keywords
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About the role
Key responsibilities & impact- Process and review superannuation administration tasks, including document linking, file indexing, member and employer applications, contribution processing, beneficiary updates, correspondence, withdrawals, pension payments, insurance changes, and investment switches
- Liaise with advisers and internal teams to resolve queries and process changes efficiently
- Maintain accurate and up-to-date member records
- Collaborate with peers to resolve requests and issues
- Contribute feedback and identify process improvement opportunities in team meetings
- Participate in task rotations to support team flexibility and coverage
- Ensure administrative functions meet service level agreements and regulatory obligations and timelines
- Manage operational and compliance risk by escalating errors, incidents, or issues to the manager
- Perform other administrative duties as required
Requirements
What you’ll need- Strong organisational and time management skills with the ability to prioritise effectively
- High attention to detail and accuracy
- Solid understanding of superannuation processes and systems
- Flexible and adaptable in a fast-paced, changing environment
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office (Excel, Outlook, Word, etc.)
- Positive, proactive attitude with a strong team focus
- Eagerness to learn and develop new skills
- Strong analytical and problem-solving abilities
Benefits
Comp & perks- Hybrid Work Model
- Income Protection Insurance
- Flexible Time Off
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- SS&C University and hands-on, team-customised training
- Discounts on fitness clubs, travel and more