Senior Telecom Data Architect – BSS/OSS, Customer Data

SSC HR Solutions

. Own and define the end-to-end telco data model, covering source systems, canonical entities, relationships, attributes, and business definitions .

Posted 9/18/2026full-timeRemote • EgyptSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in data architecture and modeling within the telecommunications sector, with a strong focus on developing canonical data models and implementing customer data platforms. Proficient in stakeholder management and facilitating data discovery workshops to align business and technology teams.

Highest-signal resume keywords

Data ArchitectureTelecom Data ModelsBSS/OSS EnvironmentsSQL and Data MappingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModellingCanonical Data ModelsIdentity ResolutionData Mapping SpecificationsTelecom Standards3GPP ChargingCDR/xDR StructuresTransformation RulesImplementation-Ready DocumentationCustomer Data Platforms

Soft Skills

Communication SkillsFacilitation SkillsStakeholder Management

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

TelecommunicationsTM Forum SIDETOMProduct CatalogOrder ManagementMediationRating & ChargingBillingCustomer 360Single Customer View

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own and define the end-to-end telco data model, covering source systems, canonical entities, relationships, attributes, and business definitions
Lead data discovery and requirements workshops with client stakeholders across business and technology teams
Map data from BSS and OSS source systems into a canonical data model
Define relationships between Party, Customer, Account, Subscriber, Service, Product, and Resource entities, including complex B2B, household, and family-plan scenarios
Design and document identity resolution rules around MSISDN, customer, subscriber, SIM, and account relationships
Address telecom-specific identity scenarios including number portability, SIM swaps, and number recycling
Work with telecom usage and charging data, including CDRs/xDRs, mediation, rating, charging, and billing structures
Develop detailed data mapping specifications, transformation rules, data definitions, and implementation-ready documentation
Collaborate with data engineering, architecture, product, BSS/OSS, and business teams to ensure the data model can be implemented effectively
Support the design and implementation of Customer Data Platforms, Single Customer View, and customer 360 solutions
Ensure data architecture aligns with relevant telecom standards and enterprise data governance requirements

Requirements

What you’ll need

7+ years of professional experience in data architecture, data modelling, or data engineering within the telecommunications industry
Proven hands-on experience with telecom data models and BSS/OSS environments
Strong working knowledge of TM Forum SID and eTOM
Practical understanding of 3GPP charging and CDR/xDR structures
Strong understanding of telecom BSS/OSS domains, including Product Catalog, Order Management, Mediation, Rating & Charging, Billing, Collections, and Inventory
Deep understanding of telecom customer and service entities, including Party, Customer, Account, Subscriber, Service, Product, and Resource
Hands-on experience with identity resolution and customer matching, including MSISDN-based identity scenarios
Strong SQL and data mapping skills
Experience designing canonical data models and translating source-system structures into business-ready data models
Ability to produce detailed, implementation-ready specifications, rather than high-level conceptual documentation only
Strong stakeholder management and communication skills, with experience facilitating requirements and data discovery workshops
Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, Telecommunications, or a related field is preferred
Preferred: experience delivering a Customer Data Platform, Customer 360, or Single Customer View solution
Preferred: experience with consent management and data governance frameworks
Preferred: experience working directly with telecom clients and leading cross-functional data discovery workshops
Preferred: experience integrating data across multiple BSS, OSS, CRM, billing, charging, and network-related systems
Preferred: experience working in large-scale or multi-country telecommunications environments