Infrastructure Engineer

ST Engineering

. Maintain and support cyber, system, and network equipment, including routers, load balancers, switches, servers, and operating systems .

Posted 11/2/2026full-timeJurong East • SingaporeJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining and supporting cyber, system, and network equipment while ensuring compliance with policies and service-level agreements. Proficient in troubleshooting, problem-solving, and managing IT infrastructure operations effectively.

Highest-signal resume keywords

TCP/IPDNSDHCPRoutingSwitching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingNetwork Equipment ManagementCybersecuritySystems KnowledgeVirtualisation

Soft Skills

Problem-SolvingCommunicationTeamwork

Tools & Technologies

NetgainSolarWinds

Certifications & Qualifications

Information Technology Security Certification

Industry Keywords

IT OperationsService Desk ManagementSLA ComplianceData Centre MaintenanceNetwork Monitoring

Tech Stack

Tools & technologies

Cyber SecurityDNSFirewallsSwitchingTCP/IP

About the role

Key responsibilities & impact

Maintain and support cyber, system, and network equipment, including routers, load balancers, switches, servers, and operating systems
Analyse problems, perform troubleshooting, and track problems through resolution
Monitor device status, bandwidth usage, and other activities
Escalate problems to appropriate stakeholders, principals, or vendors when necessary
Schedule and conduct periodic IT infrastructure maintenance at the data centre
Plan and manage changes, service requests, and maintenance activities, including firmware patches, according to SLAs
Ensure zero service-level breaches and 100% compliance with policies and procedures
Manage service desk call tickets according to SLAs
Manage subcontractors involved in installations
Work with other teams on maintenance and troubleshooting
Provide reports and status updates for monthly SLA reports and other operational requirements

Requirements

What you’ll need

Experience in an operations/customer service environment; experience in the IT industry is an advantage
Good knowledge in systems, networks, and cybersecurity
Excellent troubleshooting and problem-solving skills
Basic knowledge of virtualisation and systems is preferred
Deep understanding of TCP/IP, DNS, DHCP, routing, switching, firewalls, and other network equipment is essential
Familiarity with network monitoring tools such as Netgain and SolarWinds
1 to 5 years of relevant work experience in IT security
Problem-solving, communication, and teamwork skills
Certification in an Information Technology security field is an advantage
Willingness to be on 24x7 standby duty

Benefits

Comp & perks

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