Creative Experience Assistant

St. Louis Public Library

. Assist customers with Creative Experience computers, 3D printers, large format printers, laser cutter, virtual reality, recording rooms, and related equipment .

Posted 9/20/2026part-timeSaint Louis • Missouri • United StatesJunior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in assisting customers with a variety of creative technologies, including 3D printers and digital creative software. Strong communication and organizational skills are essential for facilitating training sessions and providing customer support in a library environment.

Highest-signal resume keywords

Customer AssistanceDigital Creative SoftwareMicrosoft OfficeStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

3D PrintersDigital Library ProgramsAudio and Video ProductionGame Development3D ModelingWindows 10Mac OSAdobe Creative SuiteCloud StorageChromebooks

Soft Skills

Strong CommunicationWriting SkillsSpeaking SkillsOrganizational SkillsAdaptability

Tools & Technologies

GSuiteOverDriveHooplaFreegalSocial Media

Certifications & Qualifications

Associate’s Degree

Industry Keywords

Creative ExperienceLibrary ResourcesTech ConnectCustomer-CenteredTraining Sessions

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Assist customers with Creative Experience computers, 3D printers, large format printers, laser cutter, virtual reality, recording rooms, and related equipment
Assist in facilitating or leading training sessions and programs for staff and customers on Creative Experience resources
Troubleshoot Library equipment
Communicate with managers regarding needed maintenance or Help Desk tickets for technology issues
Provide one-on-one customer assistance through Tech Connect appointments
Connect the community to Library resources and support the mission of a customer-centered public library

Requirements

What you’ll need

At least six months of experience and/or training, or an Associate’s Degree or equivalent from a two-year college or technical school
Strong communication, writing, and speaking skills
Strong organizational skills
Computer skills and knowledge of Windows 10
Microsoft Office (Word, Excel, and PowerPoint)
Mac OS
Digital Library Programs (OverDrive, Hoopla, and Freegal)
GSuite (Google Docs, Sheets, Gmail)
Chromebooks
Social media
Cloud storage
Digital creative software and hardware, including Adobe Creative Suite, audio and video production, virtual reality, game development, 3D modeling, and 3D printers
Evening and weekend availability required
Ability to adapt to a new location with short notice based on coverage needs

Benefits

Comp & perks

Medical, dental, and life insurance
Paid vacation, holidays, and sick days
401(a) Plan
457(b) Deferred Compensation Plan
Professional development