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Document Review Specialist
Staffing Solutions Organization LLC. Review documents processed through the Intelligent Document Processing (IDP) system .
About the role
Key responsibilities & impact- Review documents processed through the Intelligent Document Processing (IDP) system
- Compare source documents against system-generated results to confirm correct classification
- Verify that extracted data is complete and accurate
- Identify and document incorrect classifications, inaccurate data, missing information, and other discrepancies
- Complete high-volume file reviews while maintaining quality and accuracy standards
- Navigate multiple screens, systems, and electronic files
- Apply knowledge of eligibility programs and supporting documentation when evaluating system results
- Handle sensitive client and program information confidentially
- Document findings clearly and consistently
- Communicate recurring issues, unusual documents, and potential system patterns to the project team
Requirements
What you’ll need- Candidates located in Massachusetts or the surrounding region who can travel onsite in Massachusetts when business needs require
- Understanding of public benefit eligibility programs required
- Experience or working knowledge of public benefit eligibility programs, particularly SNAP, TANF, Medicaid, or other health and human services programs
- Strong attention to detail and ability to compare source documents against system-generated information quickly and accurately
- Ability to perform repetitive, high-volume review work while maintaining focus, accuracy, and consistent quality
- Comfortable toggling between multiple screens, copying and pasting file numbers, and navigating electronic files and systems
- Ability to follow detailed procedures, identify discrepancies, and clearly document findings
- Experience in data validation, document review, eligibility determination, quality assurance, testing, or a similar function preferred
- Ability to work independently and effectively in a remote environment
- Experience with document management, OCR, machine learning, or IDP helpful but not required
Benefits
Comp & perks- Primarily remote work
- Expected 3–6 month role duration
- Occasional onsite work in the Greater Boston area as needed during normal business hours