Licensed Professional Counselor – Healthcare Investigator

Staffing Solutions Organization LLC

. Investigate reported incidents involving Medicaid recipients and providers to ensure health and welfare standards are met .

Posted 10/14/2026full-timeRemote • Ohio • United StatesJunior💰 $53,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident investigation and quality assurance within Medicaid services, with strong analytical, communication, and organizational skills to effectively manage multiple cases and collaborate with various stakeholders.

Highest-signal resume keywords

Licensed LPC Or LPCC In OhioIncident Investigation ExperienceHome And Community-Based Services (HCBS)Strong Critical-Thinking SkillsProficiency With Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Incident InvestigationQuality AssuranceClinical Risk ManagementReport WritingData Analysis

Soft Skills

Strong Verbal CommunicationEffective InterviewingActive ListeningOrganizational SkillsDecision-Making Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookInternet-Based Systems

Certifications & Qualifications

Licensed LPCLicensed LPCC

Industry Keywords

MedicaidHealth And Welfare StandardsAdult Protective ServicesOhio Department Of Developmental DisabilitiesWaiver Services

About the role

Key responsibilities & impact

Investigate reported incidents involving Medicaid recipients and providers to ensure health and welfare standards are met
Review and analyze clinical records, incident reports, billing records, and other relevant documentation
Interview recipients, providers, witnesses, and other involved parties
Document investigative activities, findings, and conclusions in the incident reporting system
Identify rule violations, contributing factors, and potential risks
Develop clear, well-supported investigation summary reports
Educate Medicaid providers on applicable rules, responsibilities, and service-delivery best practices
Coordinate and refer cases to law enforcement, county children services, Adult Protective Services, county boards of developmental disabilities, and other oversight or regulatory agencies
Gather information and prepare referrals to the Ohio Department of Medicaid for suspected or egregious provider misconduct
Maintain professionalism and confidentiality while working independently in a remote environment
Perform other duties as assigned to support departmental needs

Requirements

What you’ll need

Must be licensed as an LPC or LPCC in the State of Ohio
Minimum of 1 year of paid experience in Home and Community-Based Services (HCBS)
Experience in incident investigation, ensuring individual health and welfare, quality assurance or clinical risk management, mental health or addiction services, interfacing with law enforcement, nursing homes, children services, adult protective services, or the Ohio Department of Developmental Disabilities, or providing waiver services
Strong critical-thinking and analytical skills
Excellent organizational skills and ability to manage multiple investigations concurrently
Strong verbal and written communication skills, including professional report writing
Effective interviewing and active-listening abilities
Ability to work independently and collaboratively within a team environment
Strong decision-making skills with accuracy and attention to detail
Professionalism and ability to work respectfully with individuals from diverse backgrounds
Proficiency with Microsoft Word, Excel, Outlook, and internet-based systems
Ability to work standard business hours with flexibility based on investigative needs
Ability to work remotely within Ohio and travel occasionally within the Central Ohio area for training

Benefits

Comp & perks

Quarterly performance bonuses
Medical, dental, and vision insurance
401(k) with discretionary employer match
Paid time off and holidays
Flexible spending accounts
Additional employee perks