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System Analyst 6 – REDCap Application Support
Stafford Gray LLC. Support a REDCap application hosted in AWS, including user/project management, reports, and surveys .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting and managing REDCap applications hosted in AWS, including PHP development, MySQL database management, and RESTful API integration. Proficient in implementing security standards, compliance measures, and providing operational support in a healthcare or research environment.
Highest-signal resume keywords
REDCap Application SupportPHP Microservices DevelopmentMySQL Database ManagementRESTful API DevelopmentAWS Cloud Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PHPMySQLPython ScriptingRESTful APIsREDCap API IntegrationData Import ToolAutomation ScriptingApplication SecuritySSL/TLS Certificate ManagementDevOps Tooling
Soft Skills
Analytical SkillsTroubleshooting SkillsCommunication Skills
Tools & Technologies
AWS (EC2, S3, VPC)ApacheNginxActive DirectoryLDAPTwilioServiceNowSSISSQL Server Agent
Certifications & Qualifications
AWS Cloud PractitionerAWS SysOps AdministratorAWS Solutions Architect
Industry Keywords
HIPAA CompliancePublic HealthHealthcareHigher EducationResearch Environment
Tech Stack
Tools & technologiesApacheAWSCloudEC2LinuxMicroservicesMySQLNGINXPHPPythonServiceNowSQLSSIS
About the role
Key responsibilities & impact- Support a REDCap application hosted in AWS, including user/project management, reports, and surveys
- Coordinate and implement REDCap software updates, patches, and version upgrades
- Install, configure, and support REDCap External Modules using PHP on Linux/AWS (Apache/Nginx)
- Develop, maintain, and troubleshoot REDCap API integrations with internal and external systems; automate data flows
- Serve as primary technical contact for REDCap-related issues
- Implement and maintain OIDC integration, Active Directory/LDAP, and SSL/TLS certificates
- Prepare scripts to load data into REDCap via the Data Import Tool or REDCap APIs
- Coordinate with cloud infrastructure teams on servers, storage, networking, security groups, backups, and monitoring
- Provide day-to-day operational support, troubleshooting, documentation, and training
- Monitor application performance; proactively identify and resolve issues
- Support disaster recovery, backup validation, and system recovery
- Develop automation scripts for reporting and data validation (PHP/SQL)
- Maintain MySQL databases; perform queries and validation
- Maintain technical documentation, SOPs, and configuration records
- Ensure compliance with security standards, data privacy requirements, HIPAA compliance, and audit logging
- Track work items (enhancements, defects, upgrades, maintenance) in the team's work-tracking system, maintaining priorities, assignments, and status reporting
Requirements
What you’ll need- Candidate must reside within 90 miles of Lansing, MI (48933) at time of submission — hard requirement.
- 5+ years of PHP Microservices development, configuration, and troubleshooting
- 5+ years of MySQL database management
- 5+ years of PHP configuration and troubleshooting
- 5+ years of Python scripting for loading and querying data
- 5+ years designing, developing, implementing, and troubleshooting RESTful APIs
- 5+ years supporting enterprise web applications hosted on AWS
- Experience supporting REDCap in a public health, healthcare, higher education, or research environment
- Experience with REDCap API integration and External Modules implementation
- Experience with Twilio/SMS survey gateway
- AWS Cloud services (EC2, S3, VPC, security groups)
- Apache or Nginx web servers
- OIDC/SAML integration
- SSL/TLS certificate management and HIPAA compliance
- Application security, authentication, and user access management
- Vendor/software upgrade coordination
- End-user support, documentation, and training
- Active Directory, LDAP, or SSO experience
- Enterprise ticketing system experience (e.g., ServiceNow)
- DevOps tooling experience
- SSIS/SQL Server Agent experience
- AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification
- Strong analytical, troubleshooting, and communication skills