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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client-facing project management, translating technical specifications for stakeholders, and ensuring successful feature rollouts through effective collaboration with development teams. Proficient in functional and visual QA processes, budget monitoring, and agile methodologies.
Highest-signal resume keywords
Client-Facing SkillsProject Management DisciplineFunctional QA ExperienceAgile Software EnvironmentsAPI Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Architecture UnderstandingFeature Request AnalysisVisual QABudget ForecastingProject Roadmap ManagementMulti-Layer AuthenticationFront-End FrameworksBack-End FrameworksGeo-RoutingContent Localization
Soft Skills
Outstanding CommunicationTrust BuildingAnalytical ThinkingCollaboration
Tools & Technologies
LMSCMSAgile Project Management Tools
Industry Keywords
Digital Agency EnvironmentClient BillingRelease CadencesChange Requests
About the role
Key responsibilities & impact- Act as the primary technical intermediary between client stakeholders and internal delivery teams
- Translate complex technical specifications into accessible, non-technical language
- Intake, analyze, and prioritize client feature requests against engineering bandwidth, launch deadlines, and project roadmaps
- Drive concepting sessions to evaluate requested features and align on technical feasibility and delivery approaches
- Partner with Technical Leads and Full-Stack Developers on regional platform scaling, multi-layer authentication, API integrations, and external system connections
- Support regional feature rollouts, including geo-routing and content localization setups
- Facilitate bi-weekly release cadences, support, routine maintenance, and rolling feature updates
- Perform hands-on functional testing and Visual QA before deployment
- Write QA tickets and track defects through resolution with the development team
- Monitor project financial health, including burn rate, budget forecasts, and change requests
- Ensure accurate and timely client billing and reporting
- Follow standard project management processes using company tools and templates
Requirements
What you’ll need- 5+ years of experience working within a digital agency environment leading complex client-facing projects
- Ability to understand, digest, and communicate technical architecture and concepts, including APIs, auth layers, and front-end/back-end frameworks
- Outstanding client-facing skills and track record of building trust and demystifying tech specs for business stakeholders
- Strong project management discipline to balance competing client demands, tight launch dates, and resource availability
- Functional and visual QA experience with user-facing web products
- Experience working within agile software environments featuring fast-paced release schedules, such as two-week release cycles
- Prior exposure to LMS (Learning Management Systems), CMS integrations, or regional web localization is highly desirable
- Employment eligibility in the United States is verified through E-Verify