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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing marketing technology strategies, CRM, and digital marketing operations while leading high-performing teams and managing complex stakeholder relationships. Proficient in data integration, business intelligence, and responsible AI governance to drive innovation and operational sustainability.
Highest-signal resume keywords
Digital Marketing OperationsCRM StrategyMarketing AutomationPower BIStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingData IntegrationBusiness IntelligenceSegmentationPersonalized MarketingWebsite StrategyDigital AnalyticsInvestment PrioritizationProduct RoadmapDigital Development
Soft Skills
People LeadershipStrategic JudgmentInfluencing CapabilityStakeholder ManagementChange Management
Tools & Technologies
HubSpotPower BICRM PlatformsMarketing Automation ToolsDigital Experience Solutions
Industry Keywords
Marketing TechnologyDigital ExperienceData GovernancePrivacyEnterprise Change
About the role
Key responsibilities & impact- Define the strategy and roadmap for marketing data, reporting, and insight
- Set the strategic direction for marketing reporting and business intelligence, including continued Power BI development and new data-source integration
- Set and lead enterprise CRM and marketing operations strategy, including CRM, audience data, segmentation, automation, and personalized marketing
- Establish governance, standards, and adoption approaches for CRM and marketing automation across a complex global organization
- Own website and digital-experience strategy, product roadmap, and investment priorities
- Partner with IT and development teams to translate marketing priorities into scalable technology and digital-experience solutions
- Own the enterprise marketing technology roadmap and recommend technology investment, integration, simplification, and lifecycle-management decisions
- Set strategic direction for responsible AI adoption across marketing
- Partner with Content Marketing, Performance Marketing, IT, Data, and Analytics to create connected audience and digital experiences
- Advise senior marketing, business, and technology leaders on digital capabilities, investment priorities, and emerging opportunities
- Lead, develop, and inspire a high-performing specialist team while managing priorities, resources, budgets, and external partners
- Lead the evolution, adoption, and transformation of digital marketing capabilities and ways of working across a complex global and matrixed organization
Requirements
What you’ll need- Strong strategic understanding of digital marketing operations, marketing technology, and data
- Deep understanding of CRM, segmentation, marketing automation, and personalized marketing
- Strong understanding of website strategy, UX, digital analytics, and digital development processes
- Working knowledge of data integration, business intelligence, privacy, and responsible AI governance
- Strong product, roadmap, investment prioritization, and commercial decision-making capability
- Ability to translate complex marketing objectives into clear technology, data, and platform requirements
- Strong strategic judgment and ability to navigate ambiguity, competing priorities, and complex stakeholder needs
- Excellent people leadership, stakeholder management, adoption, and influencing capability
- Demonstrated ability to lead enterprise change and build alignment across Marketing, IT, Data, and technology stakeholders
- Ability to balance innovation with scalability, governance, data quality, privacy, and operational sustainability
- Degree or equivalent experience in marketing, digital, technology, data, business, or a related discipline
- 10+ years of progressive experience in digital marketing operations, marketing technology, CRM, digital experience, marketing data, or related disciplines
- Significant experience leading multidisciplinary digital teams and developing specialist capability
- Demonstrated success developing and executing integrated enterprise digital or marketing technology strategies and roadmaps
- Proven experience building, evolving, or transforming digital marketing capabilities, platforms, operating models, and ways of working
- Strong experience with CRM and marketing automation, ideally including HubSpot or a comparable enterprise platform
- Demonstrated experience with marketing data, analytics, and reporting environments, including Power BI or comparable business intelligence tools
- Experience owning or influencing enterprise website strategy, UX, and digital development roadmaps
- Demonstrated ability to make strategic prioritization and investment decisions across competing digital, data, and technology requirements
- Proven ability to advise, influence, and constructively challenge senior stakeholders across Marketing, IT, Data, and specialist partner teams
- Experience managing resources, budgets, vendors, and external partners against strategic priorities
Benefits
Comp & perks- Medical, dental, and vision plans
- Wellness program
- Health savings accounts
- Flexible spending accounts
- 401(k) plan
- Employee stock purchase program
- Life and accidental death & dismemberment (AD&D) insurance
- Short-term/long-term disability plans
- Emergency travel benefits
- Tuition reimbursement
- Professional membership fee coverage
- Paid family leave
- Ten paid holidays per calendar year
- 10–20 days of vacation accrual per year
- Paid sick leave
- Temporary/casual employees: 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law
