Senior Claims Adjuster

Starbucks

. Investigate, evaluate, negotiate, and resolve high-exposure general liability claims involving bodily injury, property damage, and other casualty matters .

Posted 10/5/2026full-timeRemote • Washington • United StatesSenior💰 $74,800 - $126,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in investigating and resolving high-exposure general liability claims, with a strong focus on negotiation, compliance, and effective communication. Proven ability to balance financial objectives with claimant experience while identifying emerging loss trends.

Highest-signal resume keywords

General Liability Claims AdjustingNegotiation SkillsCustomer Service ExperienceWritten And Verbal Communication SkillsTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationLiability AssessmentSubrogation EvaluationClaims Resolution StrategiesCompliance With Claim Handling Protocols

Soft Skills

Relationship ManagementCompassionEmpathyProfessionalismPrioritization Skills

Industry Keywords

Insurance PrinciplesLegal PrinciplesThird-Party AdministratorRisk ManagementCasualty Matters

About the role

Key responsibilities & impact

Investigate, evaluate, negotiate, and resolve high-exposure general liability claims involving bodily injury, property damage, and other casualty matters
Balance financial objectives, claimant experience, and reputational considerations
Partner with third-party administrators to ensure timely, consistent, and effective claim handling
Assess liability, exposure, litigation risk, and potential business impact
Develop resolution strategies aligned with company goals and values
Provide claims expertise and consultation to appropriate departments
Identify emerging loss trends and promote consistent claims practices
Evaluate subrogation potential
Maintain comprehensive written and electronic claim file information and ensure compliance with claim handling protocols
Represent the risk management claims team on inter-departmental working groups

Requirements

What you’ll need

4 years of general liability claims adjusting experience with a third-party administrator, insurance company, or self-insured company
2 years of general knowledge of insurance and legal principles
2 years of customer service experience
2 years of general office experience in a fast-paced environment
Exceptional written and verbal communication skills
Strong negotiation and relationship management skills
Strong time management and prioritization skills
Demonstrated compassion, empathy, and professionalism

Benefits

Comp & perks

Remote workplace arrangement
Equal employment opportunity and inclusive workplace
Reasonable accommodations for applicants with disabilities