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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business and financial acumen, leveraging data and insights to drive operational results. Proven ability to lead cross-functional projects, manage stakeholder relationships, and deliver exceptional new store opening experiences in a fast-paced environment.
Highest-signal resume keywords
Business And Financial AcumenProject ManagementOperational Training And CoachingStakeholder Relationship ManagementCross-Functional Initiative Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Strategy ExecutionPerformance Metrics AnalysisProcess OptimizationNew Store Opening ManagementData-Driven Decision Making
Soft Skills
Consulting SkillsRelationship-BuildingCommunication SkillsInfluencing SkillsPrioritization Capabilities
Certifications & Qualifications
Valid Driver's LicenseValid Passport
Industry Keywords
Retail Operations ManagementRestaurant Operations ManagementHospitality ManagementFranchise Business ModelMulti-Unit Management
About the role
Key responsibilities & impact- Lead new store opening readiness by planning, coordinating, and executing operational strategies
- Serve as a trusted business partner to licensees, using operational expertise, performance insights, and strategic consultation to drive sustainable business results
- Lead cross-functional projects and initiatives by aligning stakeholders, managing priorities, mitigating risks, and delivering outcomes that support organizational objectives
- Strengthen operational capability and continuous improvement through coaching, training, process optimization, and scalable solutions
- Help licensees successfully open, operate, and grow Starbucks coffeehouses
- Deliver exceptional new store opening experiences and strengthen operational performance across the licensed coffeehouse portfolio
Requirements
What you’ll need- Strong business and financial acumen, with the ability to leverage data, insights, and sound judgment to drive operational and business results
- Exceptional consulting, relationship-building, and communication skills, with the ability to influence and align stakeholders at all levels of an organization
- Strong project management, planning, and prioritization capabilities
- Ability to manage multiple initiatives and drive execution in a fast-paced environment
- Ability to travel up to 90%, including domestic and international travel
- Ability to work variable hours, including nights and weekends, as business needs require
- Three (3) years of retail, restaurant, hospitality, or quick-service restaurant operations management experience
- Two (2) years of operational training, facilitation, coaching, consulting, or learning and development experience
- Experience leading or supporting cross-functional operational initiatives, new store openings, or business projects and initiatives
- Experience using operational and business performance metrics to identify opportunities and improve results
- Experience managing cross-functional stakeholders and driving alignment across competing priorities
- Experience working within licensed, franchise, or multi-unit retail business models
- Professional proficiency in French preferred
- Current valid driver's license
- Ability to obtain and maintain a valid passport for international travel
Benefits
Comp & perks- Medical, dental, vision, basic and supplemental life insurance
- Voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays
- Two personal days per year
- 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings
- Financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources
- Access to other educational opportunities
- Backup care
- DACA reimbursement