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Claims Analyst – Primary Casualty
Starr Insurance. Review, analyze, and process new and existing primary casualty claims, including general liability, product liability, and other coverage types .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in reviewing and processing primary casualty claims, including general and product liability, while maintaining compliance and high standards of customer service. Proficient in claims management systems and possesses strong analytical, investigative, and communication skills.
Highest-signal resume keywords
Claims ProcessingAnalytical SkillsCommunication SkillsClaims Management SystemsCasualty Insurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisInvestigation TechniquesDocumentation ManagementNegotiation SkillsReport PreparationRegulatory ComplianceProblem-Solving SkillsTime ManagementDetail Orientation
Soft Skills
CollaborationCustomer ServiceOrganizational SkillsIndependenceWillingness to Learn
Tools & Technologies
Claims Management SystemsMicrosoft Office Suite
Certifications & Qualifications
Insurance Licensing
Industry Keywords
Primary Casualty InsuranceGeneral LiabilityProduct LiabilityCoverage TypesFraud Detection
About the role
Key responsibilities & impact- Review, analyze, and process new and existing primary casualty claims, including general liability, product liability, and other coverage types
- Conduct investigations to determine coverage, liability, and damages
- Gather documentation and evidence from relevant parties
- Communicate with insureds, claimants, brokers, legal counsel, and vendors
- Obtain information, clarify issues, and negotiate settlements
- Maintain accurate claim files, records, and documentation throughout the claims lifecycle
- Prepare detailed reports, summaries, and correspondence on claim status and outcomes for management review
- Identify potential fraudulent claims or red flags and escalate as appropriate
- Contribute to department projects and initiatives, including claims process improvement and compliance monitoring
- Ensure timely and professional responses to inquiries and deliver high standards of customer service
- Support the AVP – Primary Casualty Claims
Requirements
What you’ll need- Bachelor’s degree in Business, Insurance, Risk Management, or related field (preferred)
- 1–5 years of claims experience within the casualty insurance sector is preferred
- Basic understanding of primary casualty insurance concepts, policy language, and regulatory requirements
- Successfully complete needed insurance licensing within 6 months of hire
- Proven analytical, investigative, and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with claims management systems and Microsoft Office Suite
- Willingness to learn new concepts in a collaborative work environment
- Ability to work independently
- Detail-oriented with strong organizational and time management abilities
Benefits
Comp & perks- Competitive compensation and benefits package
- Strong growth and learning mindset
- Mentorship, professional development and growth opportunities
- Pathway to more complex claims and coverage lines
- Collaborative and supportive work environment
- First class training and development opportunities
- Inclusive environment