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Claims Manager – Primary Construction
Starr Insurance. Review, analyze, and process new and existing primary construction claims involving Starr insureds and oversee third-party administrators .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims management within the construction insurance sector, including analytical and investigative skills to assess coverage, liability, and damages. Proficient in maintaining accurate documentation and delivering high standards of customer service while ensuring compliance with regulatory requirements.
Highest-signal resume keywords
Claims ManagementConstruction Insurance ExperienceAnalytical SkillsCommunication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisCoverage DeterminationDocumentation ManagementNegotiationFraud DetectionReport PreparationRegulatory ComplianceTime Management
Soft Skills
Detail-OrientedOrganizational SkillsIndependent WorkCollaborative Learning
Tools & Technologies
Claims Management SystemsMicrosoft Office Suite
Certifications & Qualifications
Insurance Licensing
Industry Keywords
Primary Casualty InsuranceClaims LifecycleConstruction ClaimsCustomer ServiceMediationSettlement Conferences
About the role
Key responsibilities & impact- Review, analyze, and process new and existing primary construction claims involving Starr insureds and oversee third-party administrators
- Conduct investigations to determine coverage, liability, and damages
- Gather documentation and evidence from relevant parties
- Communicate with insureds, claimants, brokers, legal counsel, and vendors
- Obtain information, clarify issues, and negotiate settlements
- Maintain accurate claim files, records, and documentation throughout the claims lifecycle
- Prepare reports, summaries, and correspondence on claim status and outcomes for management review
- Identify potential fraudulent claims or red flags and escalate as appropriate
- Attend virtual and in-person mediations and settlement conferences and potentially attend trials
- Contribute to department projects and initiatives, including claims process improvement and compliance monitoring
- Ensure timely and professional responses to inquiries and deliver high standards of customer service
Requirements
What you’ll need- Bachelor’s degree
- 3-7 years of claims experience within the construction insurance sector is preferred
- Basic understanding of primary casualty insurance concepts, policy language, and regulatory requirements
- Successfully complete needed insurance licensing within 6 months of hire
- Proven analytical, investigative, and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with claims management systems and Microsoft Office Suite
- Willingness to learn new concepts in a collaborative work environment
- Ability to work independently
- Detail-oriented with strong organizational and time management abilities
Benefits
Comp & perks- Competitive compensation and benefits package
- Mentorship, professional development and growth opportunities
- Pathway to more complex claims and coverage lines
- Collaborative and supportive work environment
- First class training and development opportunities
- Inclusive environment for all employees