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Starr Insurance

Senior Claims Assistant

Starr Insurance

. Support the Aviation Claims Team .

Posted 10/7/2026full-timeScottsdale • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims processes and compliance within the insurance industry, with a strong focus on aviation claims. Capable of supporting teams through effective communication, organization, and leadership.

Highest-signal resume keywords
Claims Case Management SystemAviation ExperienceClaims ProcessesAnalytical CapabilityLeadership and Professionalism

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims Lifecycle UnderstandingDocument ManagementPayment EntryLoss Runs GenerationLegal Matter Records Creation
Soft Skills
Organizational SkillsMultitaskingVerbal CommunicationWritten CommunicationInterpersonal Skills
Tools & Technologies
MS WordMS ExcelMS PowerPoint
Industry Keywords
Insurance IndustryAviation ClaimsCompliance Requirements

About the role

Key responsibilities & impact
  • Support the Aviation Claims Team
  • Serve as primary contact for the American Airlines account
  • Act as subject matter expert for the claim system and processes
  • Support adjusters with administrative tasks throughout the claim lifecycle, including payment entry, document management, and correspondence
  • Generate loss runs
  • Create legal matter records for claims in litigation
  • Back up the Senior Manager of Claims Administration on Aviation items when needed
  • Help cultivate a growth mindset among new hires, interns, and Associates

Requirements

What you’ll need
  • Experience in the insurance industry
  • Aviation experience ideal
  • Demonstrated leadership and professionalism for new hires, interns, and Associates
  • Demonstrated success with claims processes and compliance requirements
  • Strong analytical capability
  • Experience with a claims case management system
  • Understanding of the claims lifecycle
  • Excellent organizational skills with ability to multitask and prioritize
  • Strong verbal and written communication and interpersonal skills
  • Proficiency in MS Word, Excel, and PowerPoint
  • Bachelor's Degree preferred, with relevant job experience also considered

Benefits

Comp & perks
  • First class training and development opportunities
  • Inclusive environment
  • Equal opportunity employment