FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Claim Specialist – Property Field Inspection
State Farm. Conduct on-site inspections and assessments of residential and commercial property damage .
Posted 11/2/2026full-timeScranton • Pennsylvania • United StatesMid-LevelSenior💰 $63,090 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting property damage inspections and assessments, effectively communicating with policyholders, and managing the claims process. Proficient in evaluating coverage, negotiating settlements, and preparing detailed reports while ensuring regulatory compliance.
Highest-signal resume keywords
Property Damage InspectionClaims ManagementRegulatory ComplianceEffective CommunicationXactimate Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingDamage AssessmentPolicy EvaluationNegotiationAnalytical SkillsDetail OrientationProblem InvestigationTechnical Information InterpretationBuilding Construction KnowledgeWater Mitigation Principles
Soft Skills
Interpersonal SkillsCustomer ServiceOrganizational SkillsDecision MakingEmotional Intelligence
Tools & Technologies
Mobile Office ToolsDesktop Documentation ToolsXactContents
Certifications & Qualifications
Valid Driver's LicenseRope and Harness Safety Training
Industry Keywords
Property InsuranceResidential ClaimsCommercial ClaimsRisk ManagementInsurance Concepts
About the role
Key responsibilities & impact- Conduct on-site inspections and assessments of residential and commercial property damage
- Meet with insureds as the first point of contact
- Explain coverage and estimate damages
- Help policyholders through the claims process while providing Remarkable service
- Collaborate with policyholders, insurance agents, and other involved parties
- Gather evidence and document findings
- Prepare detailed reports supporting claims handling
- Investigate and adjust personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine claim validity and regulatory compliance
- Negotiate and settle claims within authorized limits
- Work from home and use a mobile office/vehicle for field appointments
- Occasionally travel outside the assigned area to assist other territories
- Address inquiries and concerns promptly and professionally
Requirements
What you’ll need- Experienced and highly skilled professional
- Ability to investigate problems, evaluate information, and make well-supported decisions
- Ability to interpret detailed policies, guidelines, or technical information and apply them accurately
- Ability to quickly learn unfamiliar concepts, processes, and terminology
- Ability to interact effectively with policyholders, agents, and other stakeholders
- Effective communication and interpersonal skills for difficult or emotional conversations
- Detail-oriented with strong organizational and analytical skills
- Proficiency using mobile/desktop tools to document and support claims in the field and remotely
- Physical ability to walk, bend, reach, kneel, squat, stoop, lift, carry, unfold, climb ladders, traverse roofs, and crawl in tight spaces
- May be required to complete Rope and Harness Safety Training
- Valid driver's license required
- Must successfully complete required training, applicable proficiency and licensing exams, MVR checks, and background checks
- Preferred Bachelor’s Degree in Risk Management, Insurance, Business, Construction Management, or similar
- Preferred customer service experience
- Preferred understanding of property insurance concepts and claim handling practices
- Preferred knowledge of residential and commercial building construction and materials
- Preferred familiarity with water mitigation principles and inspection processes
- Preferred working knowledge of Xactimate and XactContents
- Ability and willingness to work flexible schedules, overtime, and/or irregular hours
- Competitive candidates must reside within one of the listed Pennsylvania ZIP codes and service the same territory
Benefits
Comp & perks- Annual raise and bonus
- Health and wellbeing programs
- Employer-paid healthcare premium contribution
- Multiple healthcare plan options, including a high deductible plan
- 100% coverage for in-network preventative care under medical plans
- Vision, dental, telemedicine, and 24/7 mental health professionals
- Industry-leading training programs
- Tuition assistance programs
- Employee resource groups
- Mentoring
- Fertility/IVF/adoption assistance
- College coaching
- National discount programs
- Interactive monthly financial workshops
- Free financial coaching
- State Farm Federal Credit Union savings and financing options
- Generous time off policies
- Up to 20 days annually initially
- Parental leave
- Paid holidays
- Celebration day
- Life leave (40 hours/year)
- Bereavement leave
- Community service/education support days
- Matching Gift Program
- Good Neighbor Grant Program
- Employee Assistance Fund
- Free financial advisors
- 401(k) plan with company contributions of up to 7% of salary
- Remote-field work from home with a mobile office/vehicle for in-person appointments
- Annual incentive pay up to 15% of base salary