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Claim Specialist – Property Field Inspection
State Farm. Handle accident and weather-related claims for homeowners, commercial properties, and large losses .
Posted 11/2/2026full-timeRemote • Iowa • United StatesMid-LevelSenior💰 $63,090 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property claims, conducting inspections, and evaluating coverage while providing exceptional customer service. Proficient in negotiating settlements and ensuring compliance with regulatory standards.
Highest-signal resume keywords
Claims InvestigationProperty Damage AssessmentNegotiation SkillsRegulatory ComplianceCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingCoverage EvaluationReport PreparationAnalytical SkillsDetail Orientation
Soft Skills
Effective CommunicationInterpersonal SkillsProblem-SolvingOrganizational Skills
Tools & Technologies
XactimateXactContentsMobile/Desktop Tools
Certifications & Qualifications
Valid Driver's LicenseRope and Harness Safety Training
Industry Keywords
Property InsuranceClaims ProcessResidential and Commercial PropertiesBuilding ConstructionWater Mitigation Principles
About the role
Key responsibilities & impact- Handle accident and weather-related claims for homeowners, commercial properties, and large losses
- Conduct on-site inspections and assessments of residential and commercial property damage
- Meet with insureds as the first point of contact
- Explain coverage and estimate damages
- Help policyholders through the claims process while providing Remarkable service
- Collaborate with policyholders, insurance agents, and other involved parties
- Gather evidence and document findings
- Prepare detailed reports supporting claims handling
- Investigate and adjust personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine claim validity and regulatory compliance
- Negotiate and settle claims within authorized limits
- Address inquiries and concerns promptly and professionally
- Service the assigned Mason City, Iowa territory and occasionally travel outside it to assist other territories
Requirements
What you’ll need- Experienced and highly skilled professional
- Ability to investigate problems, evaluate information, and make well-supported decisions
- Ability to interpret detailed policies, guidelines, or technical information and apply them accurately
- Ability to quickly learn unfamiliar concepts, processes, and terminology
- Ability to effectively interact with policyholders, agents, and other stakeholders
- Effective communication and interpersonal skills for difficult or emotional conversations
- Detail-oriented with strong organizational and analytical skills
- Proficiency using mobile/desktop tools to document and support claims in the field and remotely
- Physical ability to walk, bend, reach, kneel, squat, stoop, lift, carry, unfold, climb ladders, traverse roofs, and crawl in tight spaces
- May be required to complete Rope and Harness Safety Training
- Valid driver's license required
- Employees must successfully complete required training, applicable proficiency and licensing exams, MVR checks, and background checks
- Preferred: Bachelor's Degree in Risk Management, Insurance, Business, Construction Management, or similar
- Preferred: Customer service experience
- Preferred: Understanding of property insurance concepts and claim handling practices
- Preferred: Knowledge of residential and commercial building construction and materials
- Preferred: Familiarity with water mitigation principles and inspection processes
- Preferred: Working knowledge of Xactimate and XactContents
- Ability and willingness to work flexible schedules, overtime, and irregular hours
Benefits
Comp & perks- Potential yearly incentive pay up to 15% of base salary
- Annual raise and bonus
- State Farm pays most of your healthcare premium
- Multiple healthcare plan options, including a high deductible plan
- 100% coverage for in-network preventative care
- Vision, dental, telemedicine, 24/7 mental health professionals
- Industry leading training programs
- Tuition assistance programs
- Employee resource groups
- Mentoring
- Fertility/IVF/adoption assistance
- College coaching
- National discount programs
- Interactive monthly financial workshops
- Free financial coaching
- State Farm Federal Credit Union savings and financing options
- Initially earn up to 20 days annually
- Parental leave
- Paid holidays
- Celebration day
- Life leave (40 hours/year)
- Bereavement leave
- Community service/education support days
- Matching Gift Program
- Good Neighbor Grant Program
- Employee Assistance Fund
- Free financial advisors
- 401(k) plan with company contributions of up to 7% of salary
- Remote-field work from home with mobile office/vehicle
- Flexible schedules