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Claim Specialist – Property Field Inspection
State Farm. Conduct on-site inspections and assessments of residential and commercial property damages .
Posted 11/2/2026full-timeYuma • Arizona • United StatesMid-LevelSenior💰 $63,090 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting property inspections, evaluating claims, and negotiating settlements while ensuring compliance with industry standards and regulations. Possesses strong communication and interpersonal skills to effectively manage interactions with policyholders and stakeholders during the claims process.
Highest-signal resume keywords
Claims InvestigationProperty Damage AssessmentNegotiation SkillsXactimate ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingCoverage EvaluationPolicy InterpretationAnalytical SkillsDetail Orientation
Soft Skills
Effective CommunicationInterpersonal SkillsProblem-SolvingOrganizational Skills
Tools & Technologies
Mobile Documentation ToolsDesktop Documentation ToolsXactContents
Certifications & Qualifications
Bachelor’s Degree in Related FieldRope and Harness Safety Training
Industry Keywords
Property InsuranceResidential and Commercial ClaimsRegulatory ComplianceWater Mitigation PrinciplesBuilding Construction Knowledge
About the role
Key responsibilities & impact- Conduct on-site inspections and assessments of residential and commercial property damages
- Meet with insureds as the first point of contact
- Explain coverage and estimate damages
- Help policyholders through the claims process while providing Remarkable service
- Collaborate with policyholders, insurance agents, and other involved parties
- Gather evidence and document findings
- Prepare detailed reports supporting claims handling
- Investigate and adjust personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine claim validity and regulatory compliance
- Negotiate and settle claims within authorized limits
- Consider policy provisions, industry standards, and company guidelines when settling claims
- Occasionally interact with parties expressing strong emotions or concerns
- Service the Yuma, Arizona territory and potentially assist other territories outside the assigned area
Requirements
What you’ll need- Experienced and highly skilled professional
- Ability to investigate problems, evaluate information, and make well-supported decisions
- Ability to interpret detailed policies, guidelines, or technical information and apply them accurately
- Ability to quickly learn unfamiliar concepts, processes, and terminology
- Ability to effectively interact with policyholders, agents, and other stakeholders
- Effective communication and interpersonal skills for difficult or emotional conversations
- Detail-oriented with strong organizational and analytical skills
- Proficiency using mobile/desktop tools to document and support claims in the field and remotely
- Physical agility for walking, bending, reaching, kneeling, squatting, stooping, lifting, carrying, unfolding, climbing ladders, traversing roofs, and crawling in tight spaces
- May be required to complete Rope and Harness Safety Training
- Valid driver’s license required
- Motor Vehicle Record (MVR) check required as part of pre-employment screening
- Ability and willingness to work flexible schedules, overtime, and/or irregular hours
- Bachelor’s Degree in a related field such as Risk Management, Insurance, Business, Construction Management, or similar discipline preferred
- Customer service experience preferred
- Understanding of property insurance concepts preferred
- Baseline knowledge of residential and commercial building construction and components/materials preferred
- Familiarity with water mitigation principles and inspection processes preferred
- Working knowledge of Xactimate and XactContents preferred
- Successful completion of required training, applicable proficiency and licensing exams, MVR checks, and background checks
Benefits
Comp & perks- Potential yearly incentive pay up to 15% of base salary
- Annual raise and bonus
- State Farm pays most of healthcare premium
- Multiple healthcare plan options, including a high deductible plan
- 100% coverage for in-network preventative care
- Vision, dental, telemedicine, 24/7 mental health professionals
- Industry leading training programs
- Tuition assistance programs
- Employee resource groups
- Mentoring
- Fertility/IVF/adoption assistance
- College coaching
- National discount programs
- Interactive monthly financial workshops
- Free financial coaching
- State Farm Federal Credit Union savings and financing options
- Up to 20 days of paid time off annually
- Parental leave
- Paid holidays
- Celebration day
- Life leave (40 hours/year)
- Bereavement leave
- Community service/education support days
- Matching Gift Program
- Good Neighbor Grant Program
- Employee Assistance Fund
- Free financial advisors
- 401(k) plan with company contributions of up to 7% of salary
- Remote-field work from home with mobile office/vehicle for in-person appointments