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State Farm

Claim Specialist – Property Field Inspection

State Farm

. Handle accident- and weather-related claims for homeowners, commercial properties, and large losses .

Posted 11/2/2026full-timeBoulder • Colorado • United StatesMid-LevelSenior💰 $69,399 - $99,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling accident and weather-related claims for homeowners and commercial properties, with strong skills in investigation, evaluation, and negotiation. Proficient in customer service and effective communication, ensuring compliance with policy terms and regulatory standards.

Highest-signal resume keywords
Claims InvestigationProperty Damage AssessmentNegotiation SkillsCustomer Service ExperienceXactimate Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims HandlingDamage EstimationRegulatory CompliancePolicy EvaluationAnalytical Skills
Soft Skills
Effective CommunicationInterpersonal SkillsDetail-OrientedOrganizational SkillsProblem-Solving
Tools & Technologies
Mobile Office ToolsDesktop ToolsXactContents
Certifications & Qualifications
Valid Driver’s LicenseRope and Harness Safety Training
Industry Keywords
Property InsuranceClaims ProcessBuilding ConstructionWater Mitigation PrinciplesInsurance Concepts

About the role

Key responsibilities & impact
  • Handle accident- and weather-related claims for homeowners, commercial properties, and large losses
  • Serve as the first point of contact for insureds
  • Meet with insureds and explain coverage
  • Conduct on-site inspections and assessments of residential and commercial property damage
  • Estimate damages
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims
  • Provide customer service throughout the claims process
  • Gather evidence, document findings, and prepare detailed reports
  • Investigate and adjust personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms for claim validity and regulatory compliance
  • Negotiate and settle claims within authorized limits
  • Work from home and use a mobile office/vehicle for in-person appointments
  • Travel outside the assigned area occasionally to assist other territories
  • Work flexible schedules and potentially overtime or irregular hours

Requirements

What you’ll need
  • Experienced and highly skilled professional
  • Ability to investigate problems, evaluate information, and make well-supported decisions
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately
  • Ability to quickly learn unfamiliar concepts, processes, and terminology
  • Ability to interact effectively with policyholders, agents, and other stakeholders
  • Effective communication and interpersonal skills for difficult or emotional conversations
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency using mobile and desktop tools to document and support claims in the field and remotely
  • Physical ability to walk, bend, reach, kneel, squat, stoop, lift, carry, unfold, and climb ladders
  • Ability to use appropriate equipment to traverse roofs at various heights and pitches
  • Ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training
  • Valid driver’s license required
  • Motor Vehicle Record check required
  • Successful completion of required training, applicable proficiency and licensing exams, MVR checks, and background checks
  • Preferred: Bachelor’s Degree in Risk Management, Insurance, Business, Construction Management, or a similar discipline
  • Preferred: Customer service experience
  • Preferred: Understanding of property insurance concepts, coverage fundamentals, and claim handling practices
  • Preferred: Baseline knowledge of residential and commercial building construction and materials
  • Preferred: Familiarity with water mitigation principles and inspection processes
  • Preferred: Working knowledge of Xactimate and XactContents

Benefits

Comp & perks
  • Annual raise and bonus
  • Potential yearly incentive pay up to 15% of base salary
  • State Farm pays most of healthcare premiums
  • Multiple healthcare plan options, including a high deductible plan
  • 100% coverage for in-network preventive care on all medical plans
  • Vision, dental, telemedicine, 24/7 mental health professionals
  • Health and wellbeing programs
  • Industry-leading training programs
  • Tuition assistance programs
  • Employee resource groups
  • Mentoring
  • Fertility/IVF/adoption assistance
  • College coaching
  • National discount programs
  • Interactive monthly financial workshops
  • Free financial coaching
  • State Farm Federal Credit Union savings and financing options
  • Initially earn up to 20 days of paid time off annually
  • Parental leave
  • Paid holidays
  • Celebration day
  • Life leave (40 hours/year)
  • Bereavement leave
  • Community service/education support days
  • Matching Gift Program
  • Good Neighbor Grant Program
  • Employee Assistance Fund
  • Free financial advisors
  • 401(k) plan with company contributions of up to 7% of salary
  • Flexible work arrangement: work from home with a mobile office/vehicle for field appointments