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Claim Specialist – Property Field Inspection
State Farm. Conduct on-site inspections and assessments of residential and commercial property damage .
Posted 11/2/2026full-timeSioux City • Iowa • United StatesMid-LevelSenior💰 $63,090 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting property damage inspections and assessments, effectively guiding policyholders through the claims process while ensuring compliance with coverage and regulatory standards. Proficient in utilizing mobile and desktop tools for documentation and claims management, with strong analytical and communication skills to handle complex interactions.
Highest-signal resume keywords
Property Damage InspectionClaims Process GuidanceRegulatory Compliance EvaluationXactimate ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationDamage EstimationPolicy InterpretationAnalytical SkillsDetail Orientation
Soft Skills
Effective CommunicationInterpersonal SkillsProblem-SolvingOrganizational Skills
Tools & Technologies
Mobile Office ToolsDesktop Documentation ToolsXactContents
Certifications & Qualifications
Valid Driver's LicenseRope and Harness Safety Training
Industry Keywords
Property InsuranceClaims Handling PracticesResidential ConstructionCommercial ConstructionWater Mitigation Principles
About the role
Key responsibilities & impact- Conduct on-site inspections and assessments of residential and commercial property damage
- Meet insureds as the first point of contact, explain coverage, estimate damages, and guide them through the claims process
- Collaborate with policyholders, insurance agents, and other involved parties
- Gather evidence, document findings, and prepare detailed reports
- Investigate and adjust personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms for claim validity and regulatory compliance
- Negotiate and settle claims within authorized limits
- Provide exceptional customer service and address inquiries and concerns
- Work from home while using a mobile office/vehicle for in-person appointments
- Travel outside the assigned territory when needed to assist other territories
Requirements
What you’ll need- Experienced and highly skilled professional
- Ability to investigate problems, evaluate information, and make well-supported decisions
- Ability to interpret detailed policies, guidelines, or technical information and apply them accurately
- Ability to quickly learn unfamiliar concepts, processes, and terminology
- Ability to effectively interact with policyholders, agents, and stakeholders
- Effective communication and interpersonal skills for difficult or emotional conversations
- Detail-oriented with strong organizational and analytical skills
- Proficiency using mobile/desktop tools to document and support claims in the field and remotely
- Physical agility for walking, bending, reaching, kneeling, squatting, stooping, lifting, carrying, unfolding, climbing ladders, traversing roofs, and crawling in tight spaces
- May be required to complete Rope and Harness Safety Training
- Valid driver's license required
- Must successfully complete required training, applicable proficiency and licensing exams, MVR checks, and background checks
- Willingness to work flexible schedules, overtime, and/or irregular hours
- Preferred: Bachelor's Degree in a related field such as Risk Management, Insurance, Business, Construction Management, or similar
- Preferred: Customer service experience
- Preferred: Understanding of property insurance concepts and claim handling practices
- Preferred: Baseline knowledge of residential and commercial building construction and materials
- Preferred: Familiarity with water mitigation principles and inspection processes
- Preferred: Working knowledge of Xactimate and XactContents
Benefits
Comp & perks- Annual raise and bonus
- Potential yearly incentive pay up to 15% of base salary
- Health and wellbeing programs
- Employer-paid healthcare premiums and multiple healthcare plan options
- In-network preventative care covered at 100%
- Vision, dental, telemedicine, 24/7 mental health professionals
- Industry-leading training programs
- Tuition assistance programs
- Employee resource groups
- Mentoring
- Fertility/IVF/adoption assistance
- College coaching
- National discount programs
- Interactive monthly financial workshops
- Free financial coaching
- State Farm Federal Credit Union savings and financing options
- Up to 20 days annually initially
- Parental leave
- Paid holidays
- Celebration day
- Life leave (40 hours/year)
- Bereavement leave
- Community service/education support days
- Matching Gift Program
- Good Neighbor Grant Program
- Employee Assistance Fund
- Free financial advisors
- 401(k) plan with company contributions of up to 7% of salary
- Work from home and virtual work opportunities
- Mobile office/vehicle for in-person appointments