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Career Center Consultant
State of Iowa - Executive Branch. Conduct interviews and employment and career assessments to identify customer strengths, interests, skills, employment goals, and barriers to employment, and provide individualized career guidance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting interviews and assessments to identify customer strengths and employment goals, while providing individualized career guidance and developing service strategies. Proficient in managing caseloads, maintaining documentation, and facilitating workshops and outreach activities to enhance workforce development.
Highest-signal resume keywords
Career GuidanceCustomer Service SkillsJob Search StrategiesInterpersonal SkillsWorkforce Development Resources
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employment AssessmentsCase ManagementWorkshop FacilitationReferral CoordinationJob Placement Techniques
Soft Skills
Communication SkillsProblem SolvingPlanning and OrganizationAccountabilityCustomer Quality Skills
Industry Keywords
Workforce DevelopmentLabor Market InformationCustomer NavigationOutreach ActivitiesEmployer Relationships
About the role
Key responsibilities & impact- Conduct interviews and employment and career assessments to identify customer strengths, interests, skills, employment goals, and barriers to employment, and provide individualized career guidance
- Assess jobseeker and employer customer needs and develop service strategies, including referrals to programs, workforce partners, community resources, employment opportunities, and training services
- Determine eligibility for applicable programs and services, coordinate supportive services, and provide referrals
- Manage assigned customer caseloads and maintain accurate and timely case records and documentation
- Conduct outreach and provide services in community and off-site locations
- Develop, coordinate, and facilitate workshops and informational sessions
- Participate in and coordinate job fairs, hiring events, informational sessions, trade shows, and outreach activities
- Develop employer relationships, understand workforce needs, and provide labor market information, recruitment assistance, workforce development resources, and training referrals
- Provide front-line assistance in CareerCenter Information Centers, helping customers navigate resources, access technology and equipment, conduct job searches, and connect with services
Requirements
What you’ll need- Any combination of education and/or work experience demonstrating competency in interpersonal skills, customer/quality skills, accountability skills, and planning/organization skills
- Knowledge of job search strategies and placement techniques
- Ability to observe and evaluate individual characteristics, capabilities, and interests in terms of occupational significance
- Ability to interview and counsel individuals
- Ability to interact with a diversified customer base
- Ability to communicate effectively
- Ability to write clearly and effectively
- Experience providing information and guidance preferred
- Excellent communication and customer service skills preferred
- Familiarity with workforce development resources preferred
- Problem solving and resource navigation preferred
- Currently not eligible for visa sponsorship or STEM OPT extensions
Benefits
Comp & perks- 13 paid holidays
- 12 days of sick leave annually
- 3+ weeks of vacation leave annually, increasing with years of service
- Personal leave for overtime-exempt employees
- State-paid employee-only health insurance premiums at 85%-100%
- Health insurance premium credit reducing employee-only premiums by 5%
- State-paid employee-only dental insurance premiums at 100%
- State contribution of 14.06% of pay to MainePERS retirement plan
- Gym membership reimbursement up to $40 per month
- Health and dependent care flexible spending accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources employee assistance program
- 42 consecutive calendar days of fully paid parental leave
- Additional unpaid leave may be available under the Family and Medical Leave Act
- Voluntary deferred compensation through a MaineSaves 457(b) account
- Additional wellness benefits
- Reasonable accommodations for qualified individuals with disabilities