Child Protective Services Case Aide

State of Iowa - Executive Branch

. Assist in gathering health records for children in Department custody .

Posted 10/14/2026full-timePortland • Maine • United StatesMid-LevelSenior💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing health records and collaborating with medical and child welfare personnel, while utilizing strong organizational and computer skills to support administrative functions. Capable of exercising independent judgment and decision-making in complex situations related to client support and health information management.

Highest-signal resume keywords

Health Records ManagementData Entry and AnalysisMS Word, Excel, and Outlook ProficiencyInterpersonal CommunicationOffice and Client Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryHealth Records ReviewElectronic Information System ManagementDocument TrackingInformed Consent Documentation

Soft Skills

Interpersonal SkillsOrganizational SkillsIndependent JudgmentInitiativeDecision-Making

Certifications & Qualifications

Valid Class C Maine Motor Vehicle Operator's License

Industry Keywords

Child WelfareMedical RecordsMental Health FieldHealth Info NetClient Support Work

About the role

Key responsibilities & impact

Assist in gathering health records for children in Department custody
Review health records, child welfare reports, and Health Info Net
Perform data entry, analysis, and uploading to the electronic information system
Track and report health records and information gathered
Communicate and collaborate with medical office personnel and child welfare staff
Assist in tracking, documenting, and electronically filing informed consent forms
Track and respond to psychotropic medication review requests
Complete other assigned tasks, projects, and duties
Assist, inform, and interact with OCFS staff, resource parents, and medical providers

Requirements

What you’ll need

Training, education, or experience in office and client support work
Proficient knowledge of principles and practices for assisting management with policies and procedures
Ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities
Valid Class C Maine Motor Vehicle Operator's License
Strong interpersonal, organizational, and computer skills
Prior experience with medical records or work in the medical or mental health field preferred
Skilled in standard workplace applications including MS Word, Excel, and Outlook preferred
Resume and cover letter addressing the two competency areas
Documents must be submitted in PDF or Word format
Currently not eligible for visa sponsorship or STEM OPT extensions

Benefits

Comp & perks

13 paid holidays
3+ weeks of vacation leave annually
Personal leave for overtime-exempt employees
12 days of sick leave per year
State-paid health insurance employee-only premiums at 85%-95%
Health insurance premium credit reducing employee-only premiums by 5%
State-paid dental insurance employee-only premiums at 100%
Maine Public Employees Retirement System contribution equivalent to 14.06% of employee pay
Gym membership reimbursement up to $40 per month
Health and dependent care flexible spending accounts
Public Service Student Loan Forgiveness eligibility
Living Resources employee assistance program
Six weeks of fully paid parental leave
Additional unpaid leave may be available under the Family and Medical Leave Act
Voluntary Deferred Compensation through a MaineSaves 457(b) account
Extensive wellness benefits
Benefits prorated for less than full-time work