Probation/Parole Officer

State of North Carolina

. Provide supervision, case management, and intervention services to criminal offenders released to the community .

Posted 11/10/2026full-timeKernersville • North Carolina • United StatesMid-LevelSenior💰 $48,374 - $70,586 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, supervision, and intervention services for criminal offenders, with strong capabilities in crisis intervention, effective communication, and maintaining professional relationships with various stakeholders. Proficient in evaluating offender needs and making informed decisions regarding compliance and treatment referrals.

Highest-signal resume keywords

Bachelor's DegreeCriminal Justice Standards TrainingEffective Oral And Written CommunicationProblem-Solving SkillsAbility To Carry And Use A Firearm

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCrisis InterventionHome VisitsDrug TestingElectronic Records ManagementAssessment ProcessesDecision-MakingArrest ProceduresSupervision LevelsTreatment Referrals

Soft Skills

Organizational SkillsIndependent JudgmentRelationship BuildingCommunication Skills

Tools & Technologies

Computer SoftwareElectronic Databases

Certifications & Qualifications

North Carolina Criminal Justice CertificationBasic PPO Certification

Industry Keywords

Criminal OffendersProbationParoleLaw EnforcementCourt PersonnelCommunity AgenciesVictimsOfficer Safety Package

About the role

Key responsibilities & impact

Provide supervision, case management, and intervention services to criminal offenders released to the community
Place offenders into appropriate supervision levels through investigative and assessment processes
Respond to offender behavior and non-compliance
Make treatment referrals
Counsel offenders
Carry an officer safety package including a firearm, pepper spray, and protective vest
Intervene in crises and conduct arrests
Evaluate offender needs for successful completion of probation, post-release, and parole
Interact with court personnel, victims, community agencies, and law enforcement personnel
Maintain professional relationships with offenders, community leaders, law enforcement, and court officials
Make home visits and search offenders' homes
Administer drug tests
Make decisions about punishment of non-compliant offenders

Requirements

What you’ll need

Bachelor's degree from an appropriately accredited institution
May apply and interview 90 days ahead of anticipated graduation date
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission
Must complete Criminal Justice Standards Training requirements and all other General Certification requirements within one year or as required
Effective oral and written communication skills
Strong problem-solving and organizational skills
Experience using computer software to maintain electronic records and databases
Ability to exercise independent judgment
Ability to establish and maintain effective working relationships
Pass background checks
Pass drug screening
Be physically able to perform essential job functions and pass a physical exam
Pass psychological screening
Be a US or naturalized citizen
Obtain a valid NC driver's license within 90 days after hire
Live within 30 miles of the assigned county within 90 days after hire
Remain in the assigned county for two years
Reside within North Carolina
Pass firearms test, self-defense class, and Basic PPO Certification Exam after hire
Complete eight consecutive weeks of Basic training and remain on campus overnight
Ability to carry and use a firearm and OC pepper spray
Ability to make home visits, sometimes in the middle of the night when on-call
Ability to arrest offenders and search offenders' homes
Ability to learn a variety of software
Ability to make decisions about punishment for non-compliant offenders

Benefits

Comp & perks

Annual salary increases with a step pay plan
State car assigned
Law enforcement officer pension with full retirement benefits at age 55 with 5 years of continuous LEO service
Reduced pension at age 50 with 15 years of continuous service
Annual separation allowance upon retirement until age 62
State employee benefits
Equal employment opportunity and reasonable accommodation provisions