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Social Services Investigator II
State of Oklahoma. Carry a caseload of investigations regarding abuse, neglect, sexual abuse and exploitation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting thorough investigations related to abuse and neglect, including evidence collection, report preparation, and effective communication in legal settings. Possesses strong analytical skills to review and assess compliance with social service regulations and policies.
Highest-signal resume keywords
Investigation TechniquesEvidence CollectionReport PreparationEffective CommunicationKnowledge of Social Service Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative TechniquesEvidence AnalysisReport WritingQuality Control ProceduresInterviewing Skills
Soft Skills
Team CollaborationEffective CommunicationRelationship BuildingOrganizational Skills
Tools & Technologies
Laptop ComputerCell Phone
Industry Keywords
Social Service AgenciesResidential FacilitiesContract ProvidersBackground CheckJuvenile Justice
About the role
Key responsibilities & impact- Carry a caseload of investigations regarding abuse, neglect, sexual abuse and exploitation.
- Complete investigation activities according to policy and statute guidelines.
- Conduct field interviews with victims, witnesses, providers, guardians, accused staff and other professionals.
- Identify policy violations and unauthorized practices and report concerns to contract and licensing monitors.
- Collect evidence and documentation, including photographs, videos, written statements, incident reports, police reports and medical records.
- Prepare written investigative reports containing demographic information, interviews, evidence, documentation and findings for District Attorneys and guardianship courts.
- Complete post-investigation activities, including appearing and testifying in registry hearings and/or criminal proceedings.
- Participate in an on-call rotation for priority investigations after hours and on weekends.
- Support the agency mission, vision, values, standards, policies, procedures, operating instructions, confidentiality standards and code of ethical behavior.
- Work effectively in a team environment and assist peers.
- Conduct fieldwork in the community, including visits to private homes and care facilities.
- Perform other duties as assigned.
Requirements
What you’ll need- A bachelor’s degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with person with intellectual disabilities; or an equivalent combination of education and experience.
- Must provide documentation if education, certification or licensure is required to meet qualifications.
- Subject to a background check.
- Must be legally authorized to work in the United States without visa sponsorship.
- Knowledge of rules and regulations governing social service agencies and residential facilities or contract providers.
- Knowledge of quality control and audit procedures.
- Knowledge of review and investigative techniques.
- Ability to review and analyze large amounts of information and identify deficiencies.
- Ability to conduct interviews effectively.
- Ability to gather and analyze evidence and information.
- Ability to organize and present facts in a concise and objective manner.
- Ability to testify in court.
- Ability to establish and maintain effective working relationships.
- Ability to communicate effectively, both orally and in writing.
- Ability to travel.
- Ability to use a laptop computer and cell phone daily.
Benefits
Comp & perks- Generous state paid benefit allowance to help cover insurance premiums.
- A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
- Flexible spending accounts for health care expenses and/or dependent care.
- Retirement Savings Plan with a generous match.
- 15 days of vacation and 15 days of sick leave the first year for full time employees.
- 11 paid holidays a year.
- Student Loan repayment options & tuition reimbursement.
- Employee discounts with a variety of companies and venders.
- Longevity Bonus for years of service