Assistant Vice President, Technology Process Re-Engineering

State Street

. Support priority process mapping and re-engineering initiatives across State Street Global Technology Services .

Posted 10/5/2026full-timeBoston • Massachusetts • United StatesLead💰 $80,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology process improvement and process mapping, with a strong focus on operational excellence and documentation within highly regulated environments. Proficient in collaborating with cross-functional teams to identify inefficiencies and implement practical improvements.

Highest-signal resume keywords

Process MappingProcess Re-EngineeringBusiness AnalysisOperational ExcellenceTechnology Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BPMNSIPOCValue Stream MappingLeanSix SigmaProcess DocumentationProcess AnalysisControl RequirementsPerformance IndicatorsAction Trackers

Soft Skills

Strong Written SkillsStrong Verbal SkillsOrganizational SkillsCollaborationStakeholder Engagement

Tools & Technologies

Process Mapping MethodologyGovernance RoutinesReporting ToolsTemplatesRepositories

Industry Keywords

Financial ServicesTechnologyOperationsRisk ManagementRegulated Environment

About the role

Key responsibilities & impact

Support priority process mapping and re-engineering initiatives across State Street Global Technology Services
Perform detailed process analysis and develop and complete required documentation
Support practical improvements that simplify execution, strengthen controls, and improve operational transparency
Use GTS technology process mapping methodology, standards, taxonomy, templates, and tools to document assigned processes
Create and maintain detailed end-to-end process maps covering activities, roles, systems, handoffs, controls, inputs, outputs, pain points, and performance indicators
Complete process mapping and re-engineering deliverables, coordinate subject matter expert inputs, incorporate review comments, and deliver documentation on schedule
Identify duplication, fragmentation, manual workarounds, unclear ownership, control gaps, and opportunities to simplify, standardize, or automate execution
Prepare materials for and participate in working sessions with GTS process owners and transformation teams
Capture decisions, requirements, dependencies, issues, and actions, and update process documentation
Document future-state process designs, roles and responsibilities, control requirements, implementation actions, and measurable outcomes under Vice President direction
Maintain process maps, supporting documentation, action logs, decision records, and repositories
Compile status updates and reporting on process coverage, deliverable completion, open actions, dependencies, risks, and improvement opportunities
Escalate gaps or delays to the Vice President leading the work
Collaborate with GTS technology, risk, operations, and delivery teams to gather information and validate process details
Resolve documentation gaps and support agreement on current-state and future-state materials
Follow up on assigned actions and maintain records of decisions and approvals
Support implementation and adoption activities by producing procedures, job aids, and other required documentation

Requirements

What you’ll need

7+ years of experience in technology process improvement, process mapping, business analysis, operational excellence, technology transformation, project delivery, or risk-aligned remediation initiatives within large organizations
Experience completing complex process documentation and project deliverables, preferably within financial services, technology, operations, risk management, or another highly regulated environment
Knowledge of process mapping and re-engineering methods such as BPMN, SIPOC, value stream mapping, Lean, Six Sigma, business capability mapping, operating model design, or related disciplines
Experience using process standards, templates, repositories, governance routines, action trackers, and reporting tools to maintain complete and auditable records
Experience working with globally distributed technology teams and coordinating effectively with stakeholders across GTS, risk, operations, and business-aligned technology functions
Ability to complete detailed process mapping, analysis, and documentation assignments within a large, matrixed technology organization
Ability to identify process inefficiencies, document root causes, and develop practical improvement options
Ability to work effectively with subject matter experts and stakeholders, ask precise questions, incorporate feedback, and drive assigned actions to completion
Working knowledge of process design, ownership, controls, metrics, and supporting evidence
Strong written, verbal, and organizational skills
Ability to create clear process maps, procedures, meeting materials, status updates, and supporting records
Ability to review process data, control evidence, performance indicators, handoffs, and stakeholder input; reconcile inconsistencies; and produce accurate, fact-based outputs
Ability to manage multiple assignments, maintain detailed action and decision logs, meet deadlines, respond to feedback, and deliver complete, high-quality documentation

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Basic life insurance
Medical insurance
Dental insurance
Vision insurance
Long-term disability insurance
Optional additional insurance coverages
Paid vacation
Paid sick leave
Short-term disability
Family care responsibilities leave
Employee Assistance Program
Incentive compensation, including eligibility for annual performance-based awards
Eligibility for certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks