COO, Global Head of Business Operations

State Street

. Serve as strategic partner and advisor to the COO and lead integrated management of the Office of the COO .

Posted 9/24/2026full-timeBoston • Massachusetts • United StatesLead💰 $170,000 - $267,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Finance Technology strategy, managing complex multi-year portfolios, and driving organizational transformation. Proven ability to establish governance, track performance metrics, and enhance operational efficiency across global teams.

Highest-signal resume keywords

Finance Technology StrategyInvestment Management ExperienceProgram ManagementAgile DeliveryCross-Organizational Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial PlanningData StrategyPortfolio GovernanceChange ManagementTechnology ModernizationPerformance AnalyticsBudget ManagementOperational MetricsAI-Enabled TransformationComplex Project Management

Soft Skills

Executive CommunicationAnalytical Problem-SolvingRelationship BuildingLeadership DevelopmentEthics and Integrity

Tools & Technologies

Finance PlatformsData FlowsReporting ProcessesInvestment Management SystemsVendor Management

Certifications & Qualifications

MBACFA

Industry Keywords

Global Program ExecutionOrganizational TransformationProduct Operating ModelCross-Functional CoordinationMarket Data

About the role

Key responsibilities & impact

Serve as strategic partner and advisor to the COO and lead integrated management of the Office of the COO
Coordinate business management, strategic execution, Finance Technology and organizational transformation across the global COO organization
Lead enterprise-wide business management, portfolio and program governance, financial planning, vendor and third-party oversight, market data, Finance Technology, communications and Office of the COO activities
Establish operating cadence, governance, management information and cross-functional coordination to translate strategy into measurable outcomes
Set strategic and operational objectives with the COO and track performance, variances, issues, dependencies and corrective actions
Build relationships across executive leadership and advance strategic initiatives
Drive productivity and efficiency metrics, business scorecards and executive reporting
Lead quarterly business reviews and coordinate leadership-team follow-up
Manage projects, initiatives and commitments tied to the COO’s priorities
Maintain critical-path initiative inventory and provide visibility into progress and risks
Co-lead annual strategic investment prioritization with Finance
Lead confidential, time-sensitive and special projects assigned by the COO
Partner on operational efficiency, client experience and employee experience initiatives
Manage annual budget, mid-year forecast, budget requests, operating metrics, dashboards and strategic plan development
Own the Finance Technology strategy, operating model and multi-year roadmap
Lead and develop the Finance Technology team and establish delivery priorities and capacity plans
Translate business priorities into scalable technology capabilities and an integrated delivery portfolio
Oversee financial planning, management reporting, revenue and expense management, profitability, fund financial data and business performance analytics capabilities
Govern the Finance Technology portfolio, including prioritization, investment cases, resource allocation, delivery milestones and benefits realization
Modernize and simplify finance platforms, data flows and reporting processes
Define Finance Technology architecture and data strategy
Manage strategic technology vendor and service-provider relationships
Ensure alignment with technology standards, security, data governance and financial reporting obligations
Serve as senior technology partner to IM Finance leadership
Define and execute the COO communications strategy
Coordinate executive materials for presentations, town halls, client meetings and industry engagements
Lead employee engagement, change management and organizational transformation efforts

Requirements

What you’ll need

At least 10 years of progressive executive leadership experience spanning strategy, global program or portfolio execution and people management
Demonstrated success leading and developing high-performing, cross-organizational teams in a complex global environment
Significant experience leading technology, finance transformation or finance systems teams and delivering complex multi-year change
Experience transforming a complex global organization to a product operating model
Demonstrated experience enabling agile delivery through multidisciplinary product teams
Experience leading enterprise AI-enabled transformation
Investment management experience required
Experience supporting investment management finance and fund-related technology capabilities strongly preferred
International experience preferred
Undergraduate degree required
Advanced degree or professional certification, such as an MBA or CFA, preferred
Strategic, financial and commercial acumen
Strong knowledge of investment management and related financial, operational, data and technology capabilities
Proven ability to lead Finance Technology teams and complex multi-year portfolios
Experience modernizing platforms, data environments, integrations and reporting capabilities
Exceptional program management, analytical and problem-solving skills
Advanced written, verbal and executive communication skills
High standards of ethics, integrity, inclusion, accountability and discretion

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Basic life, medical, dental, vision, long-term disability, and other optional insurance coverages
Paid time off including vacation, sick leave, short-term disability, and family care responsibilities
Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks