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E2E Solution Manager, Vice President
State Street. Guide programs to identify Non Standard Requests (NSRs) and solution deliverables in target-state models and operational workflows .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end solution operations, aligning business requirements with enterprise solutions, and fostering stakeholder relationships. Proficient in producing detailed documentation and driving program efficiency within financial services.
Highest-signal resume keywords
Business Requirement Documentation (BRD)Agile Software DevelopmentFinancial Markets UnderstandingStakeholder CollaborationJIRA and Confluence Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-to-End Solution ManagementProcess Flow DocumentationRisk and Resource ManagementDesign Challenge IdentificationProject Solution Tollgate Reporting
Soft Skills
Outstanding Presentation SkillsRelationship-Building SkillsCritical ThinkingProblem-SolvingDecision-Making
Tools & Technologies
JIRAConfluenceVisioPowerPoint
Industry Keywords
Non Standard Requests (NSRs)Middle Office ExperienceInvestment Management ProcessesHigh-Growth Business EnvironmentProfessional Services
About the role
Key responsibilities & impact- Guide programs to identify Non Standard Requests (NSRs) and solution deliverables in target-state models and operational workflows
- Coordinate delivery across functional areas to deliver standardized solutions
- Manage solution operations across the end-to-end lifecycle and bring relevant teams and stakeholders together
- Ensure client requirements are captured in detailed Business Requirement Documents (BRDs) and align with the agreed offering
- Present out-of-scope requirements at change control forums and the Alpha Design Council
- Lead the specific client Content Authority locally in EMEA
- Manage items that may affect the operating model or project timelines
- Ensure RAID items are managed, documented and closed to resolution
- Drive program efficiency and standardized oversight models
- Uphold risk and resource management principles, legal guidelines and internal policies
- Foster healthy internal and external program relationships
- Capture project differences and Non Standard Requirements in client and workstream engagements
- Complete BRDs and obtain and track client sign-off
- Identify and track design challenges
- Produce end-to-end process flow documentation
- Report status on IT end-to-end deliverables
- Provide design-related inputs to IT builds
- Prepare project escalation summaries for Client Implementation Executives and the Global Design Council
- Perform project solution tollgate reporting
- Deliver solutions on time, within budget and with maximum client and organizational value
Requirements
What you’ll need- Proven track record of aligning target business vision and requirements with enterprise solutions
- Experience collaborating with wider stakeholders, including business architects
- Experience in a software business or professional services
- Comfortable working in a high-growth, fast-paced business environment
- Middle Office experience
- Strong understanding of financial markets and investment management processes, including back office functions
- Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
- Proficient with JIRA, Confluence, Visio and PowerPoint
- Experience in Agile software development, Systems Thinking, and/or professional services is an asset
- Outstanding presentation, oral and written communication, and relationship-building skills
- Strong critical thinking, problem-solving, decision-making and relationship-management skills
- Willingness and ability for potential travel
Benefits
Comp & perks- Permanent contract from day one
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
- Gold Medical Package for employees and their families (partner and children)
- Premium life insurance package and private pension plan
- Wide range of soft skills training, technical workshops, language classes and development programs
- Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
- Variety of well-being programs
- Additional benefits available depending on the seniority of the role
- Discretionary annual performance-based awards
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks