ETF Servicing Lead, Assistant Vice President

State Street

. Serve as the primary ETF subject matter expert for an assigned portfolio of clients across the full ETF lifecycle .

Posted 10/28/2026full-timeUnited StatesSenior💰 $70,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep expertise in ETF operations and servicing, with a strong focus on client onboarding, operational change, and technology delivery. Proven ability to lead cross-functional initiatives and optimize processes while maintaining operational controls.

Highest-signal resume keywords

ETF Operations ExpertiseProject ManagementBusiness AnalysisClient Onboarding LeadershipExecutive-Level Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ETF ServicingOrder Activity ManagementBasket CreationSettlement ProcessesGlobal ETF Operating ModelsOperational Risk ManagementProcess DocumentationBusiness Requirements DefinitionMulti-Client Platform IntegrationTechnology Delivery

Soft Skills

Cross-Functional CollaborationProblem SolvingStakeholder CommunicationLeadershipProcess Optimization

Tools & Technologies

ETFGPFund ConnectBETXFT

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Degree in Finance or Economics

Industry Keywords

Financial Services OperationsOperational ChangeGlobal Delivery SimplificationRegulatory ChangesOperational Readiness

About the role

Key responsibilities & impact

Serve as the primary ETF subject matter expert for an assigned portfolio of clients across the full ETF lifecycle
Lead client onboarding for new ETFs and coordinate product launches, regulatory changes, and operational-readiness activities
Design and implement efficient, controlled, and scalable operating models for global ETF servicing
Partner with ETF Operations, Settlements, Technology, Product, and Global Delivery teams on execution and issue resolution
Lead requirements gathering, solution design, testing coordination, implementation, and post-implementation readiness
Create, review, and refine business requirements supporting enhancements to ETFGP, Fund Connect, BET, XFT, and related integrations
Advance platform integration and modernization for multi-client servicing, scalable onboarding, and improved client experience
Champion process optimization, automation, and Global Delivery Simplification objectives while maintaining operational controls
Identify delivery risks, establish ownership and governance, and communicate decisions, dependencies, and progress to senior stakeholders
Provide technically grounded updates to internal leadership and external partners

Requirements

What you’ll need

Bachelor's degree required
Minimum of 5 years of experience in ETF operations, ETF servicing, financial services operations, or a comparable field
Deep ETF expertise across order activity, basket creation, servicing, and settlement
Advanced understanding of global ETF operating models, industry practices, and operational risk
Ability to define, document, and present processes, controls, and business requirements
Strong project management and business analysis capabilities
Experience leading complex cross-functional initiatives
Ability to understand order-flow mechanics across multiple banking systems
Experience supporting multi-client platform integration
Executive-level communication skills
Experience with ETFGP, Fund Connect, BET, XFT, or comparable ETF servicing platforms preferred
MBA or advanced degree in finance, economics, or a related field preferred
Demonstrated experience leading client onboarding, operational change, technology delivery, or global process transformation

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Basic life, medical, dental, vision, long-term disability, and optional additional insurance coverage
Paid time off including vacation, sick leave, short-term disability, and family care responsibilities
Employee Assistance Program
Annual performance-based incentive compensation
Tax-advantaged savings plans
Flexible Work Programs
Development programs and educational support
Paid volunteer days
Matching gift programs
Employee networks
Inclusive development opportunities
Flexible work-life support