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Head of Payroll – North America
State Street. Lead the strategic and tactical direction of North America payroll as part of the Global Payroll and Time & Attendance leadership team .
Posted 9/28/2026full-timeQuincy • Massachusetts • United StatesLead💰 $110,000 - $188,750 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in managing North America payroll operations, including compliance, risk management, and transformation initiatives. Proven ability to lead high-performing teams and drive process improvements through technology implementation and vendor management.
Highest-signal resume keywords
North America Payroll ManagementPayroll Risk And Control FrameworkPayroll Transformation RoadmapUS And Canadian Payroll OperationsWorkday Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll DeliveryTax ComplianceStatutory ReportingProcess RedesignAutomationVendor ManagementAudit SupportReconciliationsEmployee PaymentsYear-End Activities
Soft Skills
LeadershipAnalytical SkillsOrganizational SkillsCommunication SkillsChange Management
Tools & Technologies
Payroll SystemsWorkday
Industry Keywords
Payroll OperationsComplianceGovernanceM&ABusiness Continuity
About the role
Key responsibilities & impact- Lead the strategic and tactical direction of North America payroll as part of the Global Payroll and Time & Attendance leadership team
- Lead people management and foster an environment where employees can do their best work
- Oversee end-to-end payroll delivery for the United States and Canada, including payroll results, reconciliations, funding, employee payments, tax and statutory obligations, year-end activities, and complex exceptions
- Design, implement, document, and sustain the payroll risk and control framework
- Remediate control deficiencies, audit findings, compliance gaps, payroll errors, and recurring process failures
- Define and execute the North America payroll transformation roadmap
- Establish and report service, accuracy, compliance, control, productivity, and transformation outcomes
- Represent North America on global transformation, governance, M&A, vendor-transition, system-implementation, and policy initiatives
- Monitor US and Canadian payroll, tax, employment, and regulatory developments and implement required changes
- Manage third-party payroll and tax providers
- Drive technology requirements and lead payroll testing, implementation, integration, and stabilization
- Maintain process ownership, standard operating procedures, control narratives, payroll calendars, business-continuity plans, cross-training, and governance forums
- Resolve complex payroll issues and build partnerships with HR, Finance, Tax, Legal, Technology, Risk, Internal Audit, employees, and providers
Requirements
What you’ll need- Bachelor's degree
- 10–15 years of relevant payroll experience
- Significant leadership responsibility for complex United States and Canadian payroll operations
- Ability to lead and build high-performing teams and cultures within the region and across a global organization
- Experience designing, implementing, and managing an effective payroll risk and control environment, including audit support and sustainable remediation
- Success transforming payroll operations through process redesign, standardization, automation, technology implementation, vendor change, or operating-model improvement
- Strong knowledge of US and Canadian payroll operations, payroll tax, statutory reporting, year-end requirements, employee payments, reconciliations, and vendor governance
- Experience leading complex projects and change initiatives while maintaining payroll continuity, compliance, and stakeholder alignment
- Strong leadership, analytical, organizational, communication, change-management, time-management, and prioritization skills
- Track record of building relationships with senior leaders, internal stakeholders, control partners, and third-party providers
- Workday experience preferred
Benefits
Comp & perks- Retirement savings plan (401K) with company match
- Basic life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Optional additional insurance coverages
- Paid vacation
- Sick leave
- Short-term disability
- Family care leave/responsibilities support
- Employee Assistance Program
- Incentive compensation, including eligibility for annual performance-based awards
- Certain tax-advantaged savings plans
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Employee networks