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Instruction Designer Manager
State Street. Lead and develop a team of instructional designers through coaching, feedback, and performance management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing instructional design teams while applying instructional design and adult learning principles to create effective learning solutions. Proficient in leveraging emerging learning technologies and managing complex learning initiatives in a collaborative environment.
Highest-signal resume keywords
Team LeadershipInstructional Design PrinciplesStakeholder ManagementLearning Management Systems (LMS)AI-Enabled Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignELearning DevelopmentLearning Experience DesignPerformance ManagementData AnalysisProject ManagementNegotiationResearch SkillsContent DevelopmentAccessibility Principles
Soft Skills
CoachingMentoringCommunicationCollaborationProblem-Solving
Tools & Technologies
Articulate StorylineArticulate RiseLearning Management Systems (LMS)SCORM StandardsAI-Enabled Learning Tools
Certifications & Qualifications
Project Management CertificationInstructional Design CertificationPeople Leadership Certification
Industry Keywords
Financial ServicesRegulated EnvironmentsLocalization InitiativesHigh-Performing TeamsLearning Technologies
About the role
Key responsibilities & impact- Lead and develop a team of instructional designers through coaching, feedback, and performance management
- Foster a collaborative, inclusive, and high-performing team culture
- Build trusted stakeholder relationships and influence learning decisions
- Negotiate scope, timelines, and solutions to achieve business objectives
- Oversee delivery of multiple learning initiatives, managing resources, timelines, quality standards, and business expectations
- Lead resource planning, project assignments, and workload balancing
- Use data, metrics, and feedback to improve team performance and learning outcomes
- Champion emerging learning technologies, AI-enabled tools, and innovative ways of working
- Apply instructional design and adult learning principles to create learning objectives, assessments, and learning experiences
- Collaborate with business stakeholders, subject matter experts, program managers, and learning consultants to deliver learning solutions
Requirements
What you’ll need- Proven experience leading and developing teams of instructional designers in a fast-paced, global environment
- Demonstrated leadership skills, including coaching, mentoring, performance management, and fostering high-performing teams
- Strong influencing, negotiation, consultative, and stakeholder management skills
- Ability to build credibility and drive alignment across diverse stakeholder groups
- Proven ability to make sound decisions, manage ambiguity, and proactively resolve challenges with limited direction
- Proven experience applying instructional design and adult learning principles
- Strong research, comprehension, and analytical skills
- Ability to learn unfamiliar topics, identify content gaps, and work effectively with incomplete information
- Exceptional written and verbal communication skills in English
- Ability to translate complex information into clear, concise, and engaging learning content
- Strong experience with Articulate Storyline, Rise, and other learning development tools
- Experience implementing or leveraging AI-enabled tools within learning design and development workflows
- Experience managing vendor relationships and localization initiatives
- Experience working in highly regulated or financial services environments
- Knowledge of accessibility and inclusive design principles
- Working knowledge of Learning Management Systems (LMS) and SCORM standards
- Certification in project management, people leadership, instructional design, or learning technologies is a plus
- Bachelor's degree in instructional design, adult education, learning & development, education, communications, or a related field
- 8+ years of experience in instructional design, eLearning development, learning experience design, or a related discipline
- Experience leading complex learning initiatives
- 3+ years of experience leading, coaching, and developing instructional design teams
- Demonstrated success managing multiple projects, stakeholders, resources, and competing priorities
Benefits
Comp & perks- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
- Opportunities for continuous learning and career growth
- Opportunity to work on a wide variety of learning initiatives
- Exposure to global stakeholders and projects
- Opportunity to work with modern authoring tools and AI-enabled workflows
- Collaborative team environment with experienced learning professionals