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IT Vendor Management – Lead
State Street. Support execution of IT vendor governance activities in line with established policies, standards, and operating procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Vendor Management and Governance, with a strong focus on compliance, risk assessment, and performance tracking. Proficient in utilizing Microsoft Office tools for reporting and documentation in a regulated environment.
Highest-signal resume keywords
IT Vendor ManagementGovernance ProcessesRisk AssessmentMicrosoft Office ProficiencyProject Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor GovernanceThird-Party Risk ManagementSLA TrackingKPI MonitoringDocumentation Management
Soft Skills
Attention to DetailStrong Communication SkillsStakeholder LiaisonTask ManagementStructured Environment Adaptability
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft OutlookMicrosoft Power BISharePoint
Certifications & Qualifications
Project Management CertificationAgile CertificationKaizen Certification
Industry Keywords
Regulated Financial ServicesBankingInternal ControlsAudit ExpectationsOutsourcing Management
About the role
Key responsibilities & impact- Support execution of IT vendor governance activities in line with established policies, standards, and operating procedures
- Assist with onboarding, periodic reviews, renewals, and offboarding of IT vendors
- Maintain accurate vendor records, governance artifacts, and documentation repositories
- Coordinate between vendors, internal IT teams, risk, compliance, and procurement functions
- Prepare dashboards, presentations, and meeting minutes for governance forums, meetings, and reviews
- Track actions and commitments arising from governance reviews
- Prepare periodic vendor governance dashboards, scorecards, and MIS reports
- Ensure data accuracy across vendor inventories, risk trackers, and performance metrics
- Identify opportunities to improve governance processes, automation, and reporting efficiency
- Track contractual obligations, SLAs, KPIs, and compliance metrics
- Support review of statements of work, change requests, and governance clauses from a policy-alignment perspective
- Monitor SLA performance data and escalate deviations as required
- Coordinate vendor risk assessments, including TPRM, SOC reports, and information security reviews
- Track risk findings, remediation actions, and follow-ups
- Support audit and regulatory requests by compiling evidence and governance documentation
Requirements
What you’ll need- Degree level qualification in Technology/Business or another relevant subject
- Overall experience of 3–5 years in IT/Non-IT Vendor Management, IT/Non-IT Governance, Outsourcing Management, Third-Party Management, or a related technology governance/operations role
- Basic understanding of IT vendor management, outsourcing models, and third-party risk concepts
- Strong attention to detail and documentation discipline
- Ability to liaise across multiple stakeholders and functions
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in a structured environment
- Experience in a regulated financial services, banking, or large enterprise environment preferred, with exposure to internal controls and audit expectations
- Ability to follow standardized, repeatable governance processes consistently and accurately
- Proficiency in Microsoft Office tools, including Excel, PowerPoint, Word, Outlook, Power BI, and SharePoint
- Certification in Project Management, Agile, or Kaizen is a plus
- Experience supporting multiple geographies is an advantage
- Experience executing transformation programs/projects is a plus
Benefits
Comp & perks- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
- Collaborative environment
- Opportunities to grow technical skills
- Equal opportunity employment