Manager, Agency Lending – Collateral & Settlements

State Street

. Manage processes and large teams within the SSGM India COO organization .

Posted 10/23/2026full-timeBangalore • IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large teams and processes within securities lending, with a strong focus on risk mitigation, process improvement, and operational excellence. Proven ability to communicate effectively across organizational units and foster collaboration in a global team environment.

Highest-signal resume keywords

Securities Lending ManagementRisk Mitigation SkillsProcess Improvement ExpertiseTeam Leadership ExperienceKnowledge of Financial Accounting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Securities LendingMark to MarketCorporate ActionsCollateral ManagementOperational Risk AnalysisExpense ReductionProcess ImprovementInventory ManagementFinancial AccountingChange Management

Soft Skills

Problem-SolvingDecision-MakingCustomer ServiceCollaborationCommunication

Tools & Technologies

Microsoft Office SuiteMCHEuroclear/CRESTQlikViewDTCCIHS MarkitPirumEquiLend

Certifications & Qualifications

MBABSBA

Industry Keywords

Global MarketsSecurities FinanceSettlementsCapital MarketsKnowledge Services

About the role

Key responsibilities & impact

Manage processes and large teams within the SSGM India COO organization
Process high volumes of international loans, recall returns, EquiLend and non-EquiLend broker returns daily
Monitor and resolve pending and aged failing returns
Handle contract compare and billing activities
Interact with traders, client management, fund groups, and counterparties regarding discrepancies
Execute instructions to receive or deliver securities from counterparties
Ensure team adherence to agreed SLA, KPI, and KRI requirements and document evidence daily
Review contract compare records and DDAs to validate positions with counterparties
Assist with transactional activity inquiries and coordinate responses with traders, corporate actions staff, and internal teams
Resolve counterparty issues involving pricing, loan quantities, and borrow quantities while informing management
Identify and analyze operational risks and recommend procedural improvements
Contribute process improvement ideas and identify process risks
Communicate risks, probabilities, impacts, and mitigation strategies to stakeholders
Foster risk excellence, ownership, accountability, transparency, challenge, and collaboration within the team
Develop effective working relationships across SSGM locations
Ensure adherence to the SSGM Code of Conduct
Coach and mentor staff and develop individual and organizational competencies
Track workflow queues, daily workloads, pending requests, and mailboxes to ensure SLA compliance, accuracy, and timely BAU delivery
Support client needs, operating-model enhancements, transformation initiatives, business initiatives, and regulatory initiatives
Drive process improvements, time savings, and risk reduction
Assess the internal control environment and improve internal controls in partnership with global SSGM Business Controls teams

Requirements

What you’ll need

Proven record managing processes and large teams in securities lending, mark to market, SBL, corporate actions, FI or equity settlements, and collateral management
In-depth knowledge of securities lending, mark to market, SBL, corporate actions, FI or equity settlements, and collateral management
8 to 10 years of experience in a knowledge services environment serving capital markets in the stock lending domain
Experience handling a team of over 5 to 10 people at a minimum
Ability to work flexible NA night shift, 5:00 PM to 2:00 AM IST
Subject matter expertise in Global Markets, Securities Finance, Settlements and Collateral, Securities Lending, Mark to Market, Depo and inventory management, Financial Accounting, Enhanced Custody, and Corporate Action
Ability to work as a team player in a global team environment
Ability to work and communicate with people across organizational units
High standard for customer service and proactive work-queue management
Ability to monitor issue and query mails and escalate issues promptly to senior management
Strong risk mitigation, problem-solving, and decision-making skills
Process improvement and expense reduction skills
Ability to think critically and resolve complex problems
Strategic mindset
Ability to navigate challenges as a change agent
MBA/BS/BA or equivalent
8+ years of experience managing multi-location operations
Strong management and employee relations skills
Intermediate, demonstrable knowledge of Microsoft Office suite
Knowledge of MCH, Euroclear/CREST, QlikView, DTCC, IHS Markit, Pirum, and EquiLend

Benefits

Comp & perks

Competitive and comprehensive benefits packages
Generous medical care
Insurance and savings plans
Flexible Work Program
Development programs
Educational support
Tools to help balance professional and personal life
Paid volunteer days
Matching gift program
Employee networks
Inclusive development opportunities
Flexible work-life support