Managing Director, Head of Transfer Agency – Traditional

State Street

. Own the design and execution of the Ireland Transfer Agency strategy .

Posted 10/26/2026full-timeKilkenny • IrelandLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Transfer Agency operations, focusing on strategic leadership, regulatory compliance, and operational risk management. Proven ability to drive innovation, enhance client service delivery, and develop talent within teams.

Highest-signal resume keywords

Transfer Agency Operations ManagementRegulatory Compliance ExpertiseEnterprise Leadership SkillsClient Relationship ManagementTalent Development and Retention

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transfer Agency ActivitiesFund AdministrationOperational Risk ManagementStrategic PlanningTechnology OptimizationChange ManagementComplexity ManagementCoaching and MentoringPresentation SkillsClient Service Delivery

Soft Skills

Team LeadershipCommunication SkillsEmployee Engagement

Certifications & Qualifications

Graduate DegreeMaster's QualificationCentral Bank of Ireland Approval

Industry Keywords

Operational Service DeliveryRisk Excellence CultureIndividual Accountability FrameworkCommon Conduct StandardsAdditional Conduct Standards

About the role

Key responsibilities & impact

Own the design and execution of the Ireland Transfer Agency strategy
Manage operational service delivery and client experience
Ensure day-to-day service delivery and operational risk management across Transfer Agency
Govern the Transfer Agency risk profile and ensure regulatory compliance
Establish a Risk Excellence culture across Transfer Agency teams
Lead the Transfer Agency group in Ireland, focusing on employee engagement and talent development and retention
Drive the technology strategy and execution of strategic plans
Drive innovation and transformation throughout the team
Partner with Sales, Relationship, and Product teams on key client relationships, service delivery, and new business opportunities
Identify operational risk and formulate mitigation solutions
Develop leaders and sustainable succession plans for self and direct reports
Report to the Global Head of Transfer Agency and the Chief Operating Officer of State Street Fund Services (Ireland) Limited / Head of Global Delivery Ireland

Requirements

What you’ll need

Senior-level experience running operations teams
15+ years of working experience in Transfer Agency and/or Fund Administration
Technical knowledge of Transfer Agency activities and associated regulations
Enterprise leadership skills managing client service delivery and business growth
Experience interfacing at a senior level with clients, service providers, and regulators
Strong team leadership, coaching, mentoring, communication, and presentation skills
Focus on talent management, optimizing technology, and managing operational risk
Ability to think strategically and manage complexity, change, and multiple priorities
Relevant graduate degree or master’s qualification
Approval from the Central Bank of Ireland required before taking up the role
Compliance with Central Bank of Ireland fitness and probity requirements
Compliance with Common Conduct Standards under the Individual Accountability Framework
Compliance with Additional Conduct Standards under the Individual Accountability Framework

Benefits

Comp & perks

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks
Equal opportunity employment