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Senior Associate – Assistant Manager
State Street. Perform day-to-day operational processes and core deliverables within the compensation team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational processes within compensation teams, ensuring compliance with regulatory requirements and delivering exceptional client service. Proficient in managing risk, reporting, and technology interactions to enhance operational efficiency.
Highest-signal resume keywords
Operational Risk ManagementClient Service ExcellenceRegulatory ComplianceSWIFT VerificationMarket Knowledge in Compensation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ProcessesReportingKPI ManagementAnalytical SkillsProblem Resolution
Soft Skills
Effective CommunicationTeam PlayerProfessional MaturityTime Management
Tools & Technologies
MS OfficeCrystalSWIFTCopilotClaude
Certifications & Qualifications
Industry Accreditation
Industry Keywords
CSDRFXMMTSYTMPGSecurityOD ClaimsRevaluationsInterest AnalysisPrimary Nostro
Tech Stack
Tools & technologiesReactSwift
About the role
Key responsibilities & impact- Perform day-to-day operational processes and core deliverables within the compensation team
- Assist with coordination of operational risk management, resource planning, and staff training
- Assist Management in managing the team and ensuring client service is central to the group’s operations
- Handle escalations
- Assist Senior Management with reporting and ad hoc requirements
- Deliver daily, weekly, and monthly reports accurately and on time
- Work with corresponding banks or counterparties to reduce organizational exposure
- Resolve and appropriately escalate claims
- Ensure monthly KPIs are met and discuss them with the AVP
- Address escalated issues immediately and prevent recurrence
- Ensure weekly risk and compliance coverage and completion across the team
- Complete regulatory requirements, reports, and team compliance training on time
- Minimize errors and the Bank’s exposure to financial loss
- Check and verify SWIFTs and payment entries as the first line of defense
- Review operating procedures and recommend improvements that eliminate processing deficiencies and address operational risk
- Manage the CSDR process, including technology interactions and SOPs
- Respond promptly to internal and external client concerns, needs, and requests
- Ensure agreed deliverables and service standards are met
- Provide exceptional client service in the CSDR penalty space
- Support local and global change initiatives
- Take on tasks without instruction
- Assist with technology and procedural changes affecting the compensation team
- React to changes in the CSDR environment and anticipate changing service-level expectations
- Support products and services including FX, MM, TSY, TMPG, Security, OD Claims, Revaluations, Interest Analysis, Primary Nostro, and CSDR
Requirements
What you’ll need- Industry Accreditation
- Demonstrated market knowledge and relevant market experience into compensation and settlements
- Strong aptitude for information technology including MS Office, Crystal, and SWIFT
- Knowledge and hands-on experience with Copilot and Claude
- Good analytical skills
- Ability to effectively communicate with internal and external clients
- Ability to assess and suggest resolution to a problem
- Understanding of the Bank’s products and services and the working relationship between front and back offices
- Strong team player
- Professional maturity and effective time management
- Ability to embrace State Street’s Corporate Values and support a work environment reflective of those values
Benefits
Comp & perks- Competitive and comprehensive benefits packages
- Generous medical care
- Insurance plans
- Savings plans
- Flexible Work Programs
- Development programs
- Educational support
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Employee networks