Senior MS Teams & M365 Engineering Lead

State Street

. Develop solutions meeting business and technical requirements for associated platforms .

Posted 10/28/2026full-timeUnited StatesSenior💰 $125,000 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing solutions for Microsoft Teams and related cloud technologies, with a strong focus on security compliance and operational efficiency. Proven ability to mentor teams, lead complex projects, and streamline processes through automation.

Highest-signal resume keywords

Microsoft 365 Certified Teams AdministratorMicrosoft Teams AdministrationPowerShell ScriptingUnified Communications KnowledgeActive Directory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft TeamsMicrosoft ExchangeMicrosoft PurviewMicrosoft DefenderServiceNow WorkflowsSailPoint WorkflowsCybersecurity ComplianceIntegration with Cisco Call ManagerAutomation ImplementationTechnical Documentation

Soft Skills

Effective CommunicationLeadershipMentoringIndependent WorkCollaboration

Tools & Technologies

Cisco Call ManagerMicrosoft 365Teams VoiceCloud TechnologiesGovernance Tools

Certifications & Qualifications

Microsoft 365 Certified Teams Administrator

Industry Keywords

Unified CommunicationsCollaboration StandardsSecurity PoliciesTechnical Debt ReductionInternal Audits

Tech Stack

Tools & technologies

CloudCyber SecurityServiceNow

About the role

Key responsibilities & impact

Develop solutions meeting business and technical requirements for associated platforms
Work with operations teams to implement solution designs
Integrate Teams Voice with Cisco Call Manager alongside networking and telephony teams
Ensure adherence to security policies and controls with Security and Compliance teams
Own solution and engineering documentation
Equip end-user support teams with tools and documented procedures
Mitigate risky activity with cybersecurity teams
Provide L4 support during major incidents
Mentor and lead Teams engineers
Advise project managers and business stakeholders on leveraging Teams and linked cloud technologies
Prepare for and participate in internal audits
Conduct bi-annual reviews of internal documentation and processes and create remediation plans
Implement automations for repeatable tasks
Build repeatable and scalable product solutions with the Collaboration Services Center of Excellence
Define long-term solution and environment roadmaps with management and strategy teams
Develop streamlined and automated ServiceNow and SailPoint workflows
Reduce technical debt and propose rationalization initiatives

Requirements

What you’ll need

Bachelor's degree
10 years of relevant work experience
Microsoft 365 Certified Teams Administrator or equivalent
Demonstrated work history administering MS Teams for complex environments
Knowledge of Unified Communications / Collaboration industry standards and trends
Knowledge of Active Directory, Microsoft Exchange, M365 application suite, Microsoft Purview, and Microsoft Defender
Knowledge of Teams Connect and relevant governance tools and techniques
Microsoft Teams including Voice and integration to on-premise PBX
PowerShell
Microsoft Exchange Unified Messaging
Knowledge of Microsoft Cloud PBX features and system/user administration
Ability to work independently and lead others toward a common goal
Effective verbal and written communication skills

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages
Paid time off including vacation, sick leave, short-term disability, and family care responsibilities
Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks