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Senior Relationship Manager, Wealth Management - Software
State Street. Actively manage a book of Charles River IMS accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships within the Financial Services sector, particularly in Wealth Management, while effectively communicating and collaborating with internal teams to drive client success and revenue opportunities.
Highest-signal resume keywords
Charles River IMS ExpertiseWealth Management KnowledgeClient Relationship ManagementAnalytical Problem-Solving SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProject ManagementClient EngagementAccount ManagementRevenue Opportunity Identification
Soft Skills
Strong Presentation SkillsOrganizational SkillsSelf-MotivatedAttention to DetailAbility to Multi-Task
Industry Keywords
Financial ServicesWealth ManagementClient StrategyMarket TrendsClient Issue Resolution
About the role
Key responsibilities & impact- Actively manage a book of Charles River IMS accounts
- Ensure a high-touch client engagement model, including regular onsite visits, project status calls and executive engagements
- Develop relationships with senior client personnel and understand client strategy and alignment to achieving it
- Maintain strong understanding of Charles River IMS, wealth management product offerings and upgrades
- Maintain frequent communication and collaboration with internal client account teams and wealth management business units
- Establish long-term strategic objectives for each client and measure success against account plan goals
- Proactively ensure effective client issue resolution, project delivery, response to information requests and collaboration with other CRD teams
- Assist the internal Sales team in identifying and fostering revenue opportunities, including additional application modules, services and training
- Maintain awareness of wealth management market and industry trends relevant to CRD and its client base
- Advocate for clients within Charles River and serve as trusted advisor and direct point of contact
Requirements
What you’ll need- BA/BS degree in Finance, Technology or relevant discipline
- 10–15 years’ experience within the Financial Services / Software industry; preferred experience in Wealth Management and Relationship Management, Business Analysis or similar role
- Strong communication and presentation skills, including ability to articulate or present issues, options and resolutions verbally and in writing
- Ability to foster strong relationships across client organizations, with senior managers and key decision makers in large and small firms
- Strong analytical and problem-solving skills
- Ability to multi-task and successfully manage simultaneous priorities
- Proven organizational skills with attention to detail
- Self-motivated with ability to operate independently and as a member of a team
- Ability to travel to client sites 20%–40% per calendar year
Benefits
Comp & perks- Competitive and comprehensive benefits packages
- Medical care
- Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages
- Retirement savings plan (401K) with company match
- Paid time off including vacation, sick leave, short-term disability, and family care responsibilities
- Employee Assistance Program
- Incentive compensation including eligibility for annual performance-based awards
- Certain tax-advantaged savings plans
- Flexible Work Program
- Development programs and educational support
- Paid volunteer days
- Matching gift program
- Employee networks
- Flexible work-life support