Vice President, Technology Process Re-Engineering

State Street

. Lead priority process mapping and re-engineering initiatives across State Street Global Technology Services .

Posted 11/6/2026full-timeQuincy • Massachusetts • United StatesLead💰 $110,000 - $207,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technology process transformation and re-engineering, with a strong focus on operational excellence and governance within large organizations. Proven ability to lead complex workstreams, facilitate cross-functional collaboration, and deliver measurable improvements in process efficiency and control.

Highest-signal resume keywords

Technology Process TransformationProcess Re-EngineeringBPMN ProficiencyLean Six SigmaStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingValue Stream MappingBusiness Capability MappingOperating Model DesignProcess Standards ApplicationGovernance RoutinesPerformance IndicatorsControl EnvironmentsOperational ResilienceImplementation Planning

Soft Skills

Strong Written CommunicationVerbal CommunicationFacilitation SkillsRelationship BuildingCoaching

Industry Keywords

Financial ServicesRisk ManagementOperational ExcellenceTechnology TransformationHighly Regulated Environment

About the role

Key responsibilities & impact

Lead priority process mapping and re-engineering initiatives across State Street Global Technology Services
Execute the team’s standards and methodology and develop clear end-to-end process views
Deliver improvements that simplify execution, strengthen controls, and improve operational transparency
Apply GTS technology process mapping methodology, standards, taxonomy, and tools to assigned priority processes
Develop and maintain end-to-end views connecting activities, roles, systems, handoffs, controls, pain points, and performance indicators
Lead assigned process mapping and re-engineering workstreams and coordinate team members and subject matter experts across global locations
Conduct structured process analysis to identify duplication, fragmentation, manual workarounds, unclear ownership, control gaps, and opportunities to simplify, standardize, or automate
Facilitate working sessions with process owners and transformation teams to design future-state processes, clarify roles and decision rights, document requirements, and develop implementation plans
Define and track measurable outcomes, including reduced complexity, improved cycle times, stronger control alignment, clearer accountability, and better management information
Execute governance routines to keep process maps current, validated, owned, and aligned with standards and control expectations
Prepare executive-ready reporting on process coverage, progress, risks, opportunities, decisions, and outcomes; escalate issues and recommendations to the Head of Technology Process Re-Engineering
Build relationships across technology, risk, operations, and delivery teams
Facilitate fact-based discussions, resolve ownership ambiguity, challenge inefficient ways of working, and support measurable, sustained improvement
Coach team members and ensure redesigned processes are implemented and sustained

Requirements

What you’ll need

10+ years of experience in technology process transformation, process re-engineering, business architecture, operational excellence, technology transformation, or risk-aligned remediation initiatives within large organizations
Experience leading complex workstreams or teams, preferably within financial services, technology, operations, risk management, or another highly regulated environment
Demonstrated proficiency with BPMN, SIPOC, value stream mapping, Lean, Six Sigma, business capability mapping, operating model design, or related disciplines
Experience applying process standards, governance routines, repositories, reusable templates, maturity assessments, and reporting within technology process improvement programs
Strong track record working with globally distributed technology teams and influencing stakeholders across GTS, risk, operations, and business-aligned technology functions
Ability to lead complex process mapping and re-engineering workstreams within a large, matrixed technology organization
Ability to identify process inefficiencies and convert analysis into practical redesign options, implementation plans, and measurable outcomes
Strong understanding of process design, ownership, controls, metrics, evidence, operational resilience, and control environments
Strong written, verbal, and facilitation skills
Ability to evaluate process data, control evidence, performance indicators, handoffs, and operating model constraints
Ability to support adoption by translating process designs into clear actions and sustaining improved ways of working

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Basic life insurance
Medical insurance
Dental insurance
Vision insurance
Long-term disability insurance
Optional additional insurance coverages
Paid vacation
Paid sick leave
Short-term disability
Family care responsibilities leave
Employee Assistance Program
Incentive compensation, including eligibility for annual performance-based awards
Certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks